Ski Patrol

Respond to reported emergencies and provide emergency treatment.

Essential Duties and Responsibilities:

• Create a safe environment for guests doing activities at the resort.


• Promote a positive interaction and experience with all guests.


• Oversee first aid rescue response and evacuation of guests.


• Investigate and resolve guest complaints and follow through to completion.


• Establish and implement emergency response plans with EMS.


• Procure and maintain inventory of medical supplies needed for patrol.


• Inspect and verify all patrol equipment for readiness in emergency response.


• Implement schedules for maintenance and repair of rescue equipment.


• Complete tramway incident reports for lift related accidents and injuries.


• Oversee completion of patrol incident reports and required daily logs.


• Oversee lift and mountain evacuations when necessary.


• Participate in accident scene investigations and document reporting.


• Facilitate required training of patrol staff and maintain related training records.


• Oversee patrol staff ensuring they use personal protective equipment.


• Verify and document patroller's medical certificates and qualifications.


• Verify driver ability and approve patrollers to operate snowmobiles & ATV's.


• Maintain compliance with OSHA requirements for patrol staff.


• Promote cooperative effort, teamwork and good morale among staff.


• Handle staffing responsibilities: hiring, training, scheduling, and terminating.


• Manage employee attendance, sick days, tardiness, and time off requests.


• Manage volunteer patrollers and track days and hours worked.


• Assist with special events at the resort as needed.


• Perform other tasks as assigned by owner.

Minimum Qualifications (Knowledge, Skills, Abilities):

• Skilled in providing excellent customer service.


• Must be a skilled rider, capable of negotiating aggressive terrain.


• Have a current Professional Rescuer CPR Certification.


• Have current OEC outdoor emergency care certification; National Ski Patrol.


• Must be computer savvy, quick to learn systems & program software.


• Able to prioritize job duties and manage time effectively.


• Prior supervisor or manager experience required.


• Communicate clearly using 2 way radios.

Core Competencies:

• Decision Making: Use sound judgment to make good decisions.


• Friendly Service: Treat people courteously and respond in a helpful manner.


• Teamwork: Interact with team members effectively put company goals first.

Physical Demands:

• This is a physically demanding position.


• Must be physically fit and able to lift up to 100 lbs.


• Must be able to hike, bend, climb, lift, reach, push and pull repetitively.


• Must be mentally attentive and focused at all times.


• Must be able to adapt to climate and work in extreme weather conditions.