SkillBridge Team Leader / Store Manager District 5: Southwest Corridor / Lake Erie Belt

Summary

Responsibilities

• Lead daily store operations with a focus on customer satisfaction, team performance, and operational efficiency
  
• Coach, mentor, and develop team members through consistent feedback, recognition, and performance management
  
• Oversee inventory control, merchandising standards, and loss prevention strategies
  
• Manage cash handling, daily reconciliation, and financial reporting with accuracy and integrity
  
• Ensure strict compliance with food safety, health regulations, and company policies
  
• Create and manage staff schedules aligned with business demands and team availability
  
• Proactively identify and resolve operational challenges using a solution-driven approach
  
• Cultivate a positive, inclusive, and high-performance team culture rooted in accountability and respect
  

• Minimum age of 21
  
• Active-duty service member approved for DoW SkillBridge participation
  
• Demonstrated leadership experience in military or civilian roles
  
• Strong communication, decision-making, and problem-solving skills
  
• Ability to perform effectively in a fast-paced, customer-centric retail environment
  
• High standards of professionalism, integrity, and personal accountability
  
• Openness to learning, growth, and taking on increasing responsibilities
  
• Valid driver’s license and reliable transportation (as applicable)
  
• Must meet minimum age requirements based on state regulations and role responsibilities
  

Program Highlights

• Comprehensive retail leadership development program
  
• Immersive, hands-on training in real-world store operations
  
• One-on-one mentorship from experienced store and district leaders
  
• Exposure to multiple store formats and operational models
  
• Progressive responsibility with structured coaching and feedback
  
• Clear pathway to full-time employment upon successful completion
  

Key Training Areas

• Store Operations & Customer Experience Excellence
  
• Team Leadership, Development & Coaching
  
• Inventory Management & Merchandising Standards
  
• Financial Accountability & Cash Handling Procedures
  
• Food Safety, Health Compliance & Regulatory Standards
  
• Staff Scheduling, Workforce Planning & Performance Management
  

Key Attributes for Success

• Leadership Mindset: Leads by example, inspires teams, and drives accountability
  
• Customer Focus: Delivers consistent, high-quality experiences that build loyalty
  
• Adaptability: Thrives in dynamic environments and responds effectively to change
  
• Ownership Mentality: Takes initiative, drives results, and owns outcomes
  
• Team-Oriented Approach: Fosters collaboration, open communication, and mutual respect
  

Preferred Experience (Not Required)

• Background in retail, operations, logistics, food service, or other customer-facing industries
  
• ServeSafe Food Protection Manager Certification
  
• Experience leading teams, managing schedules, or overseeing daily operations
  
• Familiarity with performance metrics, inventory systems, or financial reporting
  
• Long-term interest in a career in retail, operations, or multi-unit leadership