The Skills Coach works under the supervision and direction of their Supervisor. The Skills Coach provides in-home and community-based family services, including crisis intervention, counseling, skill building, and advocacy. Maintains a flexible work schedule of 40 hours a week.
Essential Functions:
II. Conduct interventions that are consistent with the agency service model (values, beliefs, structure and practices) and with DCS Service Standards, including but not limited to:
- Schedule and complete client intake with face-to-face contact with the family within 48 hours of referral.
- Provide 24 hour crisis intake, intervention, and consultation seven days a week provided primarily in the family's home. Limited services may also be provided at a community site.
- Provide ongoing risk assessment and monitoring family/parental progress.
- Provide services that are time-limited and focused on limited objectives derived directly from the established DCS/Probation case plan or Informal Adjustment.
- Provide services that include development of short and long-term family goals with measurable outcomes that are consistent with the DCS case plan.
- Provide services that are family centered and child focused. They are to include intensive in-home skill building and must include after-care linkage.
- Services include providing monthly progress reports; requested supportive documentation such as case notes, social summaries, etc.; and requested testimony and/or court appearances including hearings and/or appeals; case conferences/staffing. Monthly reports are due to your supervisor by the 1st of each month following the month. Completion of EON and NCFAS information within 2 weeks of Intake.
- Services will be conducted with behavior and language that demonstrates respect for sociocultural values, personal goals, life style choices, and complex family interactions and be delivered in a neutral-valued culturally-competent manner.
- Services will be provided within the context of the DCS practice model or Probation plan with involvement in Child and Family Team (CFT) meetings if invited. A treatment plan will be developed based on assessment by the provider and agreements reached in the Child and Family Team meetings and/or documented in the authorizing referral.
- Conduct holistic, strength-focused assessment process.
- Meet the current guidelines on face-to-face client hours-currently at a 5/2 ratio. This includes client face to face time of 5 billable hours and 2 non-billable hours for other duties such as writing emails, travel, phone calls, monthly reports, staffing etc.
- Provide a range of clinical, concrete, and advocacy services to family members that are consistent with the family’s values, learning styles, lifestyle, circumstances and culture.
- Be aware of and respond appropriately to potential safety issues.
- Utilize motivational interventions and cognitive/behavioral strategies.
- Utilize a collaborative goal setting and teaching approach.
- Use interventions with clients that are theoretically based.
- Use effective strategies for engaging, defusing and confronting clients.
- Develop and facilitate services to community resources and informal supports for families.
- Provide ongoing evaluation and modification of family goals and service plans.
- Solicit feedback and input from the family about all aspects of the intervention.
- Implement termination process at the end of intervention.
- Participate in other program areas as it is requested by your supervisor in order to meet program needs.
Complete all clinical and agency paperwork in a timely and accurate manner:
Initiate and maintain internal and external communication relationships, including but not limited to:
- Initiate and participate in individual consultation/supervision with supervisor at a minimum of 1 hour of in-person supervision per every 25 billable face-to-face hours provided.
- Mandatory participation in staff/group consultation meetings.
- Complete collaborative documentation with clients built into your billable face-to-face time.
- Mandatory in-office hours (non-billable ratio time) to complete all documentation necessary.
- Respond promptly (within 1-3 hours) to all communications from your superiors.
- Maintain confidentiality concerning clients.
- Be familiar with service resources in the community.
- Understand the services, procedures, and regulations of the other systems with which client families come into contact, including the legal, juvenile-justice, social service, health care and school systems.
- Establish and maintain positive working relationships with referring agencies.
- Represent the agency in the community meetings and on interagency teams as directed.
Essential Function: Other
· Maintain prompt and regular attendance.
· On call 24 hours a day, 7 days a week to families.
· Arrange for coverage by other case managers or supervisors if unavailable for an extended period.
· Schedule and work a flexible workweek to meet the needs of families, including evenings, weekends, and occasional holidays.
· Schedule family meetings at times that are convenient for family members.
· Provide back-up to supervisor and other home based case managers as needed.
· Travel to client home and other community locations and transport clients throughout the community.
· Attend meetings, training and continuing education activities is mandatory.
· Establish annual goals and review periodically with supervisor.
· Participate in all agency fundraisers is mandatory.
Whitington serves children and families in their homes that are at risk or in crisis through our Home Based Family Centered Casework and Therapy Services.
Mission
It is our mission at Whitington to develop independent life skills that lead to self-sufficient families.
Goals
- Ensure safety and optimum growth opportunities for referred children and families.
- Maintain a culture that promotes learning and strives for excellence.
- Achieve reunification or other appropriate permanency for children as quickly as possible.
- Design and maintain a service delivery system which is child-centered, family-focused, community-based and outcome-oriented.
- Develop and manage a collaborative multi-disciplinary array of services which are immediately accessible, seamlessly integrated, fiscally accountable and dynamically linked with other services.
Vision
It is our vision that all children, youth, and families are independent, self-sufficient and contributing members of society.
Salary :
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