SLeep Service Advisor

Description

We have an exciting opportunity for an enthusiastic SLeep Service Advisor with strong communication skills. You’ll receive training to excel in advising customers on maintenance and repair services. At Performance Kings Honda, we value product knowledge and aim to provide genuine, approachable advice to our clients. You must be trustworthy and able to work unsupervised.

• Earn $30,000 - $60,000 Annually
• Work Schedule is Monday - Thursday 11:00 AM to 8:00 PM
• Occasional Saturdays
• No Full Weekends and Easy Work Environment

Performance Kings Honda in Cincinnati has been the top Honda dealer in the area for over 12 years. Our state-of-the-art service department has 38 service bays, showcasing our commitment to excellence. Join our vibrant work culture and elevate your career with us! 

You'll Love Performance Kings Honda's Service Team!

• Number one volume Honda Dealership in Cincinnati since 2012
• Performance Kings Honda offers Careers not just Jobs
• We have a long history of promoting with in our organization

Employee Benefits Available:

• Paid vacation and personal time off
• 401k with Generous Company Match!
• Medical insurance
• HSA or FSA plans
• Dental care
• Vision coverage
• Short- and long-term disability
• Life insurance
• Grief counseling
• Living will preparation
• Generous employee discounts on vehicles, parts and services
• Take Advantage of our Technician Tuition Assistance Program!
• Ask about our "Performance Tech Academy"

Requirements

Responsibilities:

• Maintain your Customer Satisfaction Scores at or above the district goal
• Receiving in customer’s and their automobiles in the most effective and timely manner
• Constant communication with your service technicians and customers
• Calling customers with diagnostic results and recommendations from your technicians
• Selling the recommendations from your technicians
• Communicate authorized recommendations to your technicians with a “promise time” for completion of work
• Prompt call to customers when vehicle is washed and ready
• Notify your customer if there are any delays to the “promise time” and why
• Close all repair orders and review with customers as they pick up their automobiles

Qualifications:

• No Experience Required
• High school diploma/GED required
• Competent level of computer literacy
• Substantial time management skills
• Have a general understanding of automotive functions
• Must be insurable to drive customer cars and company vehicles
• Performance Kings Honda is a drug-free workplace