Slot System Administrator

Job Summary:

The Slot System Administrator is responsible for the day-to-day administration, configuration, and integrity of the Synkros casino management system and all associated slot systems. This position owns the slot master file, builds and maintains progressive configurations, administers slot equipment and parts inventory records, coordinates and schedules project work with vendors and regulators, assists in maintaining the slot tech shop, and conducts regularly scheduled audits.

Shift Availability: 

• Day Shift- 8:00AM-4:00PM

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Maintain and update all relevant slot information in the Konami Synkros system.


• Maintain and update the Slot Master File and Unscheduled RAM Clear logs in accordance with Virginia Lottery standards including asset numbers, locations, manufacturers, models, themes, PAR, etc…


• Build and coordinate project submissions for slot projects.


• Coordinate slot moves, additions, removals, conversions, and other miscellaneous slot projects. 


• Schedule projects with vendors and regulators to ensure adequate timelines and resources.


• Assist in verifying slot projects to ensure accuracy at the machine level.


• Monitor software revocations to ensure compliance.


• Monitor and update PAR data to ensure consistency with regulatory requirements.


• Build and maintain all existing progressive proposals.


• Update Meters Xpress with all progressive changes such as updates, removals, and additions.


• Ensure all slot machine software and hardware is in compliance with state and internal regulations.


• Maintain the slot equipment and parts inventory in conjunction with the Performance Manager.


• Manage and maintain an inventory of all slot software.


• Assist in maintaining the slot tech shop in a clean, organized, and audit ready condition.


• Communicates and coordinates activities with various departments, state agencies, and vendors.


• Coordinate the removal, disposal, and recycling of retired equipment.


• Maintains proper gaming logs in order to comply with state or internal regulations.


• Ensures the protection of casino related assets.


• Ensures the safety and security of all guests and team members.


• Respond to repair and troubleshooting requests from slot operations and other departments.


• Produce monthly reports for department leadership.


• Maintain knowledge of and ensure full compliance of state or internal regulations


• Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member and guest information


• Performs all other duties as assigned

Minimum Education and Experience Requirements:

• Must be 21 years of age or older


• High school diploma or equivalent preferred


• Must have 2-3 years of previous casino related experience 


• Proficient in casino management systems preferred


• Proficiency in excel and Microsoft Office 


• Experience coordinating multiple on-going projects, schedules, and vendors.

Certifications, Licenses, and/or Registrations:

• Gaming license/registration as required by jurisdiction(s).


• Ability to obtain and maintain all necessary licensing

Knowledge, Skills, and Abilities:

• Ability to read, write, and comprehend simple instructions, short correspondence, and memos.


• Ability to effectively present information in one-on-one and small group situations to staff or customers and other employees of the organization.


• Ability to prioritize problems that have revenue generating impact. 


• Ability to deal with problems involving a few concrete variables in standardized situations.


• Ability to be a TEAM player


• Excellent verbal and written communication skills.


• Proactive and independent with the ability to take initiative.


• The ability to interpret and follow instructions from technical manuals.


• The ability to maintain discretion in handling confidential information.


• Ability to operate computer systems.


• Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions and decimals


• Exceptional attention to detail with a proven track record of high-accuracy output.


• Ability to successfully fulfill the pre-employment process


• A thorough knowledge of casino management systems


• Ability to consistently work with hand tools and electrical equipment.


• Able to work with others while maintaining a positive and professional demeanor


• Ability to follow directives and instructions from the leadership team.

Physical Requirements:

• The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. 


• The team member is required to lift, carry, push, pull, or move objects up to 25 pounds on a regular basis and up to 50 pounds occasionally, with assistance.


• Ability to work flexible shifts and days of the week, including holidays.


• Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust.