Slovak-speaking Customer Support Representative

Job Title: Slovak-speaking Customer Support Representative

Location: Sofia, Bulgaria

Employment Type: Full-time | On-site

About the Role:

Are you a Slovak speaker passionate about helping others? Join a dynamic international team in Sofia, Bulgaria, and become the voice of well-known brands while supporting customers in their daily needs.

This is a fantastic opportunity to develop your skills, meet people from all over the world, and work in a fast-growing, multicultural environment.

Responsibilities:

• Handle incoming customer inquiries via phone, email, or chat in Slovak

• Provide accurate information and effective solutions to customer queries

• Assist users with account management, product information, or technical issues

• Ensure customer satisfaction by delivering a friendly and professional service

• Collaborate with other departments to resolve customer cases efficiently

• Follow company policies and procedures

Requirements:

• Fluency in Slovak (C1 or C2)

• Good English skills (B2+)

• Excellent communication skills and customer-oriented attitude

• Problem-solving mindset with attention to detail

• Previous experience in customer service is a plus, but not mandatory

• Eligibility to work in Bulgaria (EU citizenship or valid work permit)

What We Offer:

• Competitive salary package + performance bonuses

• Relocation support (flight reimbursement & accommodation assistance, if applicable)

• Paid training to develop your skills

• Career growth opportunities within an international company

• Modern and comfortable office in Sofia

• Multicultural and friendly team environment

• Additional benefits:

  • Health insurance

  • Multisport card

  • Team-building activities

  • Discounts and partnerships with local businesses

Ready to join us?

Apply now and become part of a team where your Slovak language skills are truly valued