Slovenian Speaking Customer Service for Construction industry

Mercier Consultancy MD is excited to announce an opening for Slovenian Speaking Customer Service Representatives in the construction industry. This position presents a fantastic opportunity for individuals who are passionate about providing top-notch customer service and have an interest in the construction sector. In this role, you will assist clients with their inquiries, offering support and information in Slovenian, ensuring a positive customer experience throughout their journey.

Key Responsibilities

• Handle customer inquiries related to construction services, projects, and product offerings via phone, email, and chat in Slovenian.
• Provide accurate information about service options, pricing, and project timelines.
• Assist customers with order management, scheduling consultations, and follow-ups.
• Resolve issues and address customer concerns efficiently, ensuring satisfaction.
• Maintain detailed records of customer interactions and document feedback in the system.
• Collaborate with project managers and construction teams to enhance service delivery and customer experience.
• Stay updated on industry trends and product developments to provide informed assistance.

• Fluency in Slovenian (both oral and written) is required; knowledge of English is an advantage.
• Experience in customer service, ideally in the construction or related industry.
• Strong communication and interpersonal skills with a focus on customer satisfaction.
• Excellent problem-solving skills and the ability to handle inquiries professionally.
• Proficient in using CRM systems and general computer applications.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Willingness to work flexible hours, including potential evenings and weekends.

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Fully Paid Training
4. Health Insurance
5. And Much More...