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SME Relationship Officer

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Job Description - SME Relationship Officer

Job Title:        SME
Relationship Officer

Location:        Nairobi

Employment Type:   Contract

PROFILE
INTRODUCTION

Our client,
a reputable tier -2 bank with a strong commitment to providing high -quality
financial services to their valued customers, seeks a dynamic and motivated SME Relationship Officer to
join their team and contribute to their mission of financial excellence. This
position plays a crucial role in developing, maintaining, and expanding the client
portfolio.

 ROLES AND RESPONSIBILITIES                                                                                                           

 

  • Develop, maintain and expand SME client
    portfolio.

  • Grow branch fees and commissions
    through targeted product and service offering to the SME portfolio.

  • Proactively manage credit
    applications to reduce the possibility of NPA.

  • Grow profitability, product
    penetration and customer satisfaction.

  • Relationship management through customer
    acquisition and retention in line with the bank's strategy.

  • Market the Bank’s service and
    products to increase business growth.




Requirements

  • Bachelor's degree in a business economic,
    finance or related field.

  • At least two years of experience in
    banking operations and SME banking.

  • Strong knowledge of local banking
    industry and banking products.

  • Proficiency in marketing and selling.
  • Excellent interpersonal skills, the
    ability to build and maintain client relationships.

  • Sound financial management skills and
    proficiency in analyzing financial data.

  • Effective communication and
    presentation skills, both verbal and written.

  • High integrity, professionalism,
    result driven and proactive approach.



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