Job Title:        SME
Relationship Officer

Location:        Nairobi

Employment Type:   Contract

PROFILE
INTRODUCTION

Our client,
a reputable tier -2 bank with a strong commitment to providing high -quality
financial services to their valued customers, seeks a dynamic and motivated SME Relationship Officer to
join their team and contribute to their mission of financial excellence. This
position plays a crucial role in developing, maintaining, and expanding the client
portfolio.

 ROLES AND RESPONSIBILITIES                                                                                                           

• Develop, maintain and expand SME client
  portfolio.
  
• Grow branch fees and commissions
  through targeted product and service offering to the SME portfolio.
  
• Proactively manage credit
  applications to reduce the possibility of NPA.
  
• Grow profitability, product
  penetration and customer satisfaction.
  
• Relationship management through customer
  acquisition and retention in line with the bank's strategy.
  
• Market the Bank’s service and
  products to increase business growth.
  
  

Requirements

• Bachelor's degree in a business economic,
  finance or related field.
  
• At least two years of experience in
  banking operations and SME banking.
  
• Strong knowledge of local banking
  industry and banking products.
  
• Proficiency in marketing and selling.
  
• Excellent interpersonal skills, the
  ability to build and maintain client relationships.
  
• Sound financial management skills and
  proficiency in analyzing financial data.
  
• Effective communication and
  presentation skills, both verbal and written.
  
• High integrity, professionalism,
  result driven and proactive approach.