SME-TECH/OPERATOR I

Job Summary

The Subject Matter Expert (SME)—Technician/Operator I for training devices is responsible for designing, developing, reviewing, and testing training solutions, as well as delivering technician or operator training within a defined area of military expertise in accordance with established standards and specifications.

Essential Job Functions

• Serves as an SME for the development and delivery of training solutions for technicians, maintainers, or operators of military platforms, systems, or weapons.
• Collaborates with engineering teams to analyze, design, develop, and deliver desktop software, virtual/augmented reality simulators, and training devices.
• Provides technical guidance to production and manufacturing teams throughout development and implementation phases.
• Participates in training conferences, In-Process Reviews (IPRs), and related meetings.
• Travels as needed for data collection, testing, and delivery of training devices.
• Assists in developing testing documentation and user/operator manuals.

Supports engineering and production teams by:

• Troubleshooting systems and components.
• Identifying suitable replacements using Commercial off-the-Shelf (COTS) components.
• Evaluating functional and physical fidelity of components and systems.
• Verifying proper installation and routing of components and wiring.
• Communicating system functionality through interpretation of technical operations.
• Identifying spare parts for logistical support.
• Recommending tools, test equipment, and support resources for training requirements.
• Supporting hardware and software integration (HSI).
• Assists production teams in meeting project schedules.
• Develops and delivers training curriculum, courseware, and instructional materials.
• Performs Contractor Preliminary Inspections (CPI).
• Supports delivery, transport, and handling of training devices.
• Analyzes transportation methods based on project requirements.
• Oversees and assists with assembly and installation at customer sites.
• Performs Contractor Final Inspection (CFI) after system reassembly.
• Complies with ITAR, CUI, and NISPOM security requirements.
• Safely handles equipment and materials.
• Works standard schedules with overtime as required.
• Performs other duties as assigned.

Supervisory Responsibilities

• None

Job Requirements

Knowledge, Skills, and Abilities

• Ability to work effectively in a team environment.
• Strong verbal and written communication skills.
• Professional interaction with military, government, and international personnel.
• Ability to read and interpret technical manuals and engineering drawings.
• Proficiency with Microsoft Office tools.
• Strong interpersonal and communication skills to explain technical concepts clearly.
• Ability to analyze instructions, standards, and technical data.
• Ability to obtain a security clearance when required.

Education and Experience

• High school diploma or GED equivalent required.
• Six (6) years of experience related to maintenance or operation of systems and subsystems for AH-64D/E Apache Helicopter (15Y or 15R roles).
• Additional qualifications may be required based on project scope.
• Military Instructor Training Program completion preferred but not required.