SME-TECH/OPERATOR I

Job Summary

The Subject Matter Expert (SME)—Technician/Operator I for training devices designs, develops, reviews, and tests training solutions and conducts technician or operator training for defined areas of military expertise in accordance with contractual specifications, standards, and instructions.

Essential Job Functions

• Serves as a SME for the development and delivery of training solutions pertaining to technicians, maintainers, or operators of military platforms, systems, or weapons.
• Works with a team of engineering professionals to analyze, design, develop, and deliver desktop software, virtual/augmented reality simulators, and training devices.
• Works with a team of production and manufacturing technicians to provide technical guidance during all phases of development and implementation.
• Participates in training conferences, In-Process Reviews (IPRs), and other required meetings.
• Travels in support of data capture, device testing, and delivery.
• Assists in developing testing documentation and device user and operator manuals.

Supports production and engineering professionals by:

• Troubleshooting systems and/or components.
• Determining suitable replacements of OEM components with Commercial off-the-Shelf (COTS) components.
• Determining functional and physical fidelity of COTS, simulated components, and software.
• Advising if components are properly installed, and wires are accurately routed and secured.
• Informing functionality of components, subsystems, and systems through interpretation and communication of theory of operation and practical application.
• Identifying spares for logistical support of training devices.
• Identifying tools, test sets, and support equipment to meet training requirements of the device.
• Supporting Hardware and Software Integration (HSI).
• Assists the production team as necessary to meet schedule dates.
• Develops training curriculum and courseware or other instructional products and presents them to the customer.
• Performs Contractor Preliminary Inspections (CPI).
• Accompanies training device deliveries to ensure proper handling and care during loading, unloading, and transport.
• Provides analysis of transportation options based on contract requirements.
• Oversees and aids in assembly of training devices to ensure proper care and installation of components.
• Performs Contractor Final Inspection (CFI) after reassembly at the customer's site.
• Complies with ITAR restrictions and Controlled Unclassified Information (CUI) security requirements.
• Safely handles government-furnished equipment and materials.
• Works a standard schedule with overtime as required.
• Performs other duties as assigned.

Supervisory Responsibilities

• None

Job Requirements

Knowledge, Skills, and Abilities

• Ability to work effectively in a team environment.
• Strong verbal and written communication skills.
• Ability to interact professionally with military, government, and foreign personnel.
• Ability to read and interpret technical manuals and engineering drawings.
• Proficiency with Microsoft Office tools.
• Strong interpersonal skills and ability to communicate technical concepts clearly.
• Ability to analyze and interpret instructions and standards.
• Ability to obtain a security clearance when required.

Education and Experience

• High school diploma or GED equivalent required.
• Four (4) years of experience related to V-22 avionics systems maintenance or operation.
• Additional qualifications or experience may be required per project scope.
• Military Instructor Training Program completion preferred but not required.
• Familiarity with V-22 Interactive Electronic Technical Manual (IETM) preferred.
• CDI/CDQAR qualifications preferred.
• Experience in training or curriculum development is desirable.