Snack Bar Attendant

 The Summer Snack Bar Attendant provides excellent customer service while preparing and serving food and beverages at the YMCA’s summer snack bar. This position is responsible for maintaining cleanliness, inventory, and ensuring a positive guest experience while promoting a welcoming environment for all visitors. 

It is the responsibility of the Snack Bar Attendant to perform all the following duties always remembering what they are representative of the Greater Peoria Family YMCA and its values.

• Greet all customers with a friendly, positive attitude and assist them in selecting snacks, beverages, and other available products.
• Prepare and serve food and beverages according to YMCA health and safety standards.
• Ensure the snack bar area is kept clean and organized at all times, including wiping down counters, cleaning equipment, and maintaining sanitary conditions.
• Handle cash and process transactions accurately using the register or point-of-sale system.
• Monitor inventory levels and notify the Snack Bar Supervisor when supplies are running low.
• Assist in setting up and stocking the snack bar at the beginning of the shift, and ensure proper storage of leftover items at the end of the shift.
• Adhere to all health and safety regulations, including food handling, sanitation practices, and allergen awareness.
• Promote YMCA programs, services, and events when interacting with guests.
• Assist with opening and closing the snack bar, ensuring the area is clean and secure at the end of each shift.
• Provide exceptional customer service by addressing any concerns or issues from guests promptly and professionally.
• Collaborate with other snack bar attendants and staff to ensure smooth operation and a positive experience for all visitors.
• Perform other duties as assigned by the Snack Bar Lead and Aquatics Director.

YMCA LEADERSHIP COMPETENCIES:

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

SKILLS & QUALIFICATIONS:

• Must be at least 16 years of age.
• Previous customer service experience, especially in food service, is preferred but not required.
• Food Handler Certification required within first 30 days of employment.
• Mandated Reporter
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Must be able to handle cash and operate a point-of-sale system.
• Ability to lift and move up to 25 pounds.
• Must be dependable, punctual, and able to work well as part of a team.
• A positive, friendly attitude and a commitment to excellent customer service.
• Must be willing to work weekends, evenings, and holidays as needed during the summer season.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

· Must be able to stand for extended periods and work in a fast-paced, often warm environment.

· Must be comfortable handling food and beverages.

· Ability to work in both indoor and outdoor settings, depending on snack bar location.

Benefits:

• Competitive pay
• Free YMCA membership
• Opportunities for growth and development within the YMCA organization
• Enjoy a fun and dynamic summer work environment