SOC Monitoring Operator

Salary :

$18 - 20 hourly

Company : Global Guardian

Job Type : Full Time

Charlotte, Nc

Number of Applicants

000+

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Job Description - SOC Monitoring Operator

Company Overview

Global Guardian protects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in Charlotte, NC, and McLean, VA, identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals have extensive intelligence community experience, military special operations, and federal law enforcement. Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, we are a values-based organization focusing on a camaraderie, service, and excellence culture. We have managed crises in the worst environments in the world, and we know how to act fast to provide unmatched service for our clients. Global Guardian is an investor-backed, high-growth company that offers employees growth opportunities within the organization.

Position Overview

Global Guardian's Asset Security Division is seeking an enthusiastic individual for the Security Operations Center Monitoring Operator role to join our fast-paced Charlotte, NC office. The Monitoring Operator will cross train in Video monitoring, Intrusion detection, FA, and Asset Tracking. We are looking for a team member who is extremely efficient and wants to grow with us. This is an entry-level position.

Job Responsibilities

Function as a point of contact for monitoring assets and performing security protocols
Respond to events and alarms through Video Monitoring, Intrusion detection, FA, and Asset Tracking
Act on security alerts, including dispatch of local authorities when necessary
Able to handle life-saving situations utilizing event driven Artificial Intelligence
Conduct site guard tours and immediate response to panic alarms
Maintain up-to-date knowledge of, and adherence to, site protocols
Maintain accurate records of all incidents and prepare incident reports for any events
Perform other duties as assigned

Experience / Requirements

1-3 years' experience in the security industry preferred
Military and / or security background preferred
Proficient in Microsoft Office
Excellent organizational skills with high attention to detail
Ability to multitask and a strong work ethic
Excellent oral and written communication skills
Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other corporate team members and operational team members

Position Type and Schedule

Full-Time (FT), hourly non-exempt position
Pay Range: $18.00 - $20.00 an hour
Hiring for 2nd shift (middle) and 3rd shift (night) - open availability needed

Equal Opportunity Employer Statement
Global Guardian is an equal opportunity employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status, or genetic information. If you need reasonable accommodation regarding the application process, do not hesitate to contact [email protected].

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SOC Monitoring Operator

Job Description - SOC Monitoring Operator

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