Social Case Worker I, Intake

Applications accepted on an ongoing basis until position is filled.

Social Case Worker I, Intake- Samaritan House Denver 

OUR PURPOSE 

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement. 

Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded. 

Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants. Candidates who bring diversity to our team are encouraged to apply. 

PURPOSE OF POSITION:

A Social Case Worker I, Intake at Catholic Charities: 

• Manages prescreens and referrals for Samaritan House extended stay programs. 
• Reviews referrals from community partners and assesses readiness for Samaritan House programs.
• Manages waitlist for Samaritan House extended stay programs, including follow up communication, directing waitlist questions, etc. 
• Conducts intake and orientation of new participants, including completing required forms and assessments, setting expectations for shelter stay, and providing tours to new intakes. 
• Accurately and promptly completes all required documentation/data, including entering relevant participant information in daily logs before ending shift assignment.
• Accurately enters and maintains enrollments in HMIS and ETO databases. Audits databases to ensure high quality of data. Develops and maintains appropriate records, statistics and documentation of services to the participants.
• Assigns new clients to Social Case Worker team for case management. 
• Assists participants in navigating on-site services including mental health services, case management, and programming. 
• May complete additional assessments, including, but not limited, to needs assessments and coordinated entry assessments. 
• Networks with community partner agencies to ensure accurate understanding of Catholic Charities Denver Shelters and how to refer clients.
• Communicates effectively with staff across departments to resolve concerns and ensure all staff have appropriate information in a timely manner.
• Enforces shelter guidelines uniformly and consistently. Follows procedures and guidelines set forth in operating guidelines manual(s) to help maintain structure and order in the living environment.
• Assists in the development and implementation of intake processes and overall program structure that fosters positive participant experience and helps participants become more self-sufficient.
• Applies appropriate techniques and standards in intake, program development, crisis de-escalation, and service delivery. 
• May assess and refer participants to the appropriate level of care within the continuum of Catholic Charities Shelter programs. May provide periodic visits to other Catholic Charities shelters to      complete referrals and support staff in training regarding referral process.
• Reflects Catholic Charities’ commitment to treating all persons with dignity and respect. Demonstrates skills and sensitivity to the cultural/linguistic differences of staff, clients and community.
• Supports, promotes and adheres to Catholic Charities’ vision, mission, values and Code of Ethics.
• Maintains confidentiality of participant and agency information.
• Uses creativity and innovation in program development and service delivery.
• Regular and predictable attendance.

QUALIFICATIONS

• Spanish fluency preferred. 
• Demonstrated strong communication, organizational and interpersonal skills. 
• Skills in establishing and maintaining effective working relationships with clients, other employees, organizations and the public are required. 
• Flexible and ability to multi-task in a fast-paced environment. 
• Capacity to identify participant barriers to activities of daily living.
• Ability to use computer to enter participant’s information into case files and compile program statistics, fax machine, copier, telephone and motor vehicle.
• Aptitude to assist participant in identified barriers.
• Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the participant population.
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse participant base.

EDUCATION and/or EXPERIENCE

Bachelor's degree (BA/BS) from accredited four-year college or university.

COMPENSATION & BENEFITS:

Salary: $23.00 per/hour. $1.00 bilingual differential. Full Time. 

Training: We provide a robust training curriculum that will support our employees throughout their

career. Training provided within the first year of employment includes: De-escalation & Safety;

Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed

Care; and many more.

Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding

environment, eligible Catholic Charities employees receive a generous benefits package, including:

Shift is Full Time

Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance.

15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is in included.)

403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.

Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent’s premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date.

May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.

**Part-time employees (20-29 hours per week) also receive paid annual leave, company paid

holidays, and 403b retirement plan with agency contribution and match.

ARE YOU READY TO JOIN OUR TEAM?

If you are ready to make answer the call and make a difference, please submit your application

online at ccdenver.org/careers. 

We look forward to meeting you!

We conduct background checks as part of our hiring process.

Drug-Free Workplace

Catholic Charities serves all with respect, dignity, and without discrimination in compliance with all

local, state, or federal law. Consistent with applicable laws, Catholic Charities makes all decisions

involving any aspect of employment or volunteer relationships without regard to any status or

characteristic protected by local, state, or federal law, other than those positions which are

deemed ministerial in nature (such as Chaplain requiring a clerical background). Unlawful

discrimination and/or harassment is inconsistent with our philosophy of doing business and will not

be tolerated. This policy applies to all terms and conditions of employment, including recruiting,

hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,

compensation, and training.

EEO/AA