Social Media & Administrative Support Specialist

Description

Position Summary

• The Social Media & Administrative Support Specialist plays a key role in enhancing YWCA’s online presence while also providing crucial administrative support to ensure the organization’s smooth daily operations. This position requires a creative, detail-oriented, and organized professional who excels in digital engagement and office management.

Key Responsibilities

Social Media & Communications (50%)

• Develop and manage content for YWCA’s social media platforms, including Facebook, Instagram, LinkedIn, Twitter, and TikTok.
• Monitor social media trends and engage with followers to foster a strong online community.
• Create graphics, videos, and other multimedia content using Canva or similar tools.
• Create a monthly newsletter for the email list using Emma Email Marketing.
• Collaborate with internal teams to promote events, programs, and initiatives.
• Track and analyze social media metrics to measure success and inform strategy.

Administrative Support (50%)

• Provide general administrative support, including scheduling meetings, managing emails, and maintaining records.
• Assist with event planning, logistics, and coordination.
• Support volunteer recruiting, scheduling, and communication.
• Maintain donor database and assist with thank you cards and outreach.
• Prepare reports, presentations, and other materials as needed.
• Maintain office supplies and assist with basic operational needs.

Benefits

• Competitive salary of $42,500-$45,000 depending on level of experience.
• Health, dental, and vision insurance.
• Retirement plan options.
• Paid time off and holidays.
• Professional development opportunities.

Requirements

Qualifications & Skills

• Bachelor’s degree in Communications, Marketing, Business Administration, or a related field (or equivalent experience).
• 1-3 years of experience in social media management and/or administrative support.
• Strong writing and content creation skills.
• Proficiency in social media platforms and analytics tools.
• Experience with Canva, Microsoft Office, and Google Suite.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Passion for YWCA’s mission and commitment to diversity, equity, and inclusion.