Social Media Manager

Overview

As Social Media Manager / Strategist at Rise at Seven, you are accountable for turning social strategy into high-performing execution — ensuring that everything we publish is insight-led, platform-native, and built to perform.

You sit at the centre of delivery — bridging strategy and creation — owning what gets made, how it performs, and how it is delivered to clients.

This role is both performance engine and delivery owner — responsible for execution strategy, content performance, and the day-to-day running of client social work. 

You will lead planning, communication, and delivery across accounts — ensuring work is on-brief, on time, on budget, and continuously improving.

Key Performance Indicators

• 80% of social accounts hitting KPIs


• Creating famous social case studies/awards for your social strategies


• Growth of key social metrics (reach, saves, shares, engagement rate, followers)


• Hitting deadlines and budgets 


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Channel Strategy & Platform Planning

• Define and own channel-specific strategies across organic social platforms (TikTok, Instagram, Pinterest, Reddit, LinkedIn, YouTube, etc.)


• Determine the role of each platform within a client or brand ecosystem
  (e.g. awareness, engagement, education, conversion, community)


• Translate high-level strategy into platform-native approaches — formats, tone, frequency, and content mix


• Identify where to prioritise effort and investment across channels based on audience behaviour and performance


• Continuously refine channel strategies based on data, trends, and platform evolution


• Translate high-level strategy into clear, actionable content plans and formats


• Own performance tracking and optimisation — not just reporting, but action

 Content Planning

• Lead the development of content calendars, formats, and series


• Build and maintain client roadmaps for social — aligning content to objectives and campaigns


• Balance proactive campaigns with reactive, real-time opportunities

Client Delivery, project management & Communication 

• Own day-to-day client communication across social accounts


• Lead regular client check-ins, updates, and reporting conversations


• Translate performance and strategy into clear, confident client narratives in decks and storytelling assets


• Manage expectations, timelines, and deliverables proactively


• Ensure all work is aligned to client objectives, brand, and KPIs

• Own task management within project management systems 


• Ensure all deliverables are scoped, tracked, and delivered on time


• Manage workflow between strategists, creator managers, and creators


• Maintain visibility of priorities, risks, and dependencies across accounts

Budget & Resource Allocation

• Manage and allocate budgets across:
  
  
  
  • Content production
  
  
  • Creator/influencer spend
  
  
  • Platform prioritisation
  
  
  
  


• Ensure spend is aligned to performance and impact


• Identify opportunities to maximise output and efficiency


• Work with Leads to ensure commercial viability and profitability of accounts

Performance, Insight & Optimisation

• Analyse platform data, audience behaviour, and content performance


• Turn insights into clear recommendations and next steps


• Feed performance insights back into both content and client strategy


• Build reporting narratives that go beyond metrics — focusing on impact

Platform & Cultural Intelligence

• Stay ahead of platform updates, trends, and algorithm shifts


• Translate trends into brand-relevant, scalable content ideas


• Understand platform nuance (TikTok, Instagram, LinkedIn, YouTube) and adapt accordingly

Creator & Channel Management

• Work closely with creators and social execs to bring content to life


• Provide clear briefs, feedback, and performance-driven direction


• Leverage internal creators and external talent (e.g. Rise Network)


• Ensure owned brand channels are actively managed and growing

Collaboration & Escalation

• Partner with Social Leads on strategic direction and escalation points


• Work with Creator Managers to ensure smooth delivery and team efficiency


• Collaborate cross-functionally (SEO, PR, Creative) for integrated campaigns


• Escalate risks, performance issues, or client concerns early

Why This Role Matters

• You are the owner of delivery and performance — where strategy becomes reality


• You remove pressure from Leads by owning client comms and execution


• You ensure social is not just creative — but structured, accountable, and commercially effective

What Good Looks Like

• Clients trust you and rarely need escalation


• Content performance improves consistently over time


• Delivery is smooth, proactive, and never reactive


• You bring clarity, structure, and confidence to every account


• You balance creativity with commercial awareness

What We Can Offer You

• $75,000 – $80,000 salary


• Generous holiday allowance + public holidays


• Holiday loyalty scheme


• Work from anywhere for up to one month a year


• Your birthday off


• Christmas and New Year office shutdown


• Access to private medical


• Enhanced maternity and paternity leave


• Flexible and hybrid working


• Bucket list scheme — one life experience on us