Social Security Disability Case Manager

HLG is dedicated to making a difference in the lives of people who have been injured or disabled. What we do every day, with each individual client, positively impacts them as they face some of their most difficult times. Making a difference is what drives every member of this team, and it makes us one of the preeminent firms in our industry. 

We are a committed and cohesive group of professionals. We are growing fast and looking for people who aren’t afraid of a challenge nor of going the extra mile – because our clients deserve it. If you’re looking for more than a daily grind where what you do matters, we’re looking for you. 

Currently, we are looking to add a Case Manager/Paralegal to our Social Security Disability (SSD) team to help develop and move Disability cases to a favorable resolution under the supervision of an Attorney and with support from Legal Assistants. In the role, you will be guiding clients through the disability process, gathering all relevant paperwork/records, and submitting all necessary items to the Social Security Administration. Stellar customer service and attention to detail are vital. 

Some of the key responsibilities include but are not limited to: 

• Serving as the client's primary point of contact for all questions, needs, and updates on the case.
• Project managing the case from start to finish, keeping things moving and resolving delays.
• Keeping detailed notes of (1) all case-related phone and email contact and (2) tasks performed.
• Obtaining evidence to support the client’s case by collecting and submitting any pertinent paperwork that is vital to the case. 
• Assisting the Attorney by preparing the client’s case file for hearing and notifying them of any case-related developments and/or problems. 
• Gathering applicable updates and filing necessary appeals. 

OUR IDEAL CANDIDATE DEMONSTRATES OUR "EPIC" CORE VALUES 

• Displays Excellence by being growth-minded, being adaptable, and always striving for greatness. 
• Shows Passion, care, and devotion to each client (and team member) they come in contact with daily. 
• Wants to Impact their community, feeling personal fulfillment by having an indisputable effect on others.
• Shows Courage and initiative to overcome the unknown.

REQUIRED COMPETENCIES

• Demonstrate stellar organization 
• Utilize excellent project & time management skills 
• Be detail oriented 
• Utilize excellent communication and customer service skills - including conflict resolution 
• Show initiative, think critically, and show problem solving skills 

EDUCATIONAL/EXPERIENCE REQUIREMENTS

• High School Diploma or GED required. 
• College Degree (Associate/BS/BA) and/or successful paralegal or case management experience preferred.