Social Service Specialists/Educator

The Army Community Service (ACS) Family Advocacy Program (FAP) focuses on preventing the onset and recurrence of child and spouse/intimate partner maltreatment, and their associated conditions. The program components include comprehensive community education and training related to the primary risk factors for maltreatment and neglect, to include but not limited to, persons with special needs, persons returning from deployment, persons in financial difficulty, persons newly assigned to, or pending departure from the installation.

The Social Service Specialists/Educator is responsible for implementing training and supportive services to the military community.

Clearance: Childcare National Agency Check and Inquiries (CNACI)

Required Skills and Qualifications:

• Minimum of an associate's degree in education, social or behavioral science, or related field from an accredited institution.


• Two (2) years of experience in family and children services or community organization, of which at least one year is in family violence or child abuse neglect or maltreatment related services.


• Personal and/or professional experience with military personnel and military family members.


• Demonstrated ability to create and present effective, professional PowerPoint training slides on a variety of related FAP and ACS training topics.


• Experience in computer operating systems, such as Microsoft Windows, and computer applications, such as Microsoft Office, Microsoft TEAMS, Excel, Publisher, Power Point and Access, to perform basic word processing, telecommunications, database management, online data entry, spreadsheets, e-mail and Internet access.


• Experience providing customer service to a diverse population. This may include face-to-face telephonic, virtual trainings and presentations, public speaking or written communication.

Duties and Responsibilities:

• Plan and conduct research-based, evidence-driven educational workshops, classes, and briefings focusing on prevention and enrichment (e.g., parenting, stress management, healthy relationships, child development, etc.).


• Facilitate monthly playgroup sessions ensuring safe, structured, and hygienic playgroup environments that promote communication and social skills development for children and foster connections among parents.


• Provide annual training for Commanders, First Sergeants, Senior Enlisted personnel, and others on domestic violence and child abuse/neglect. Deliver specific training on identifying, reporting, and preventing child abuse and intimate partner violence for military personnel. Maintain accurate training records.


• Assist with implementing approved marketing plan to promote FAP awareness, including brochures, posters, and online content. This includes conducting monthly outreach events (e.g., participating in community readiness events).


• Assist in planning and executing major awareness campaigns (e.g., Domestic Violence Awareness Month, Child Abuse Prevention Month).


• Assist in implementing the FAP Prevention Plan, including scheduling and conducting workshops and training sessions based on needs assessments, prevention data, and best practices.


• Assist in conducting and analyzing community needs assessments to identify training and prevention gaps by collecting data through surveys or focus groups.


• Participate in regular meetings (e.g., FAP staff meetings, Family Advocacy Committee) and provide statistical information related to services delivered.


• Be prepared to provide personnel crisis support in the event of a crisis, disaster, or local emergency, following the established protocols.