Job Description - Social Services Caseworker


At Catholic Charities, Diocese of Pittsburgh, every client we see is our most important client.

We’re seeking a compassionate, supportive Caseworker to join our Washington County Outreach Team to bring encouragement to those who are experiencing hardships.

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With your education and experience in human services you know the importance of listening closely and working carefully to meet client needs and help them access the services they need. You’re in a key position, facilitating much-needed relief to members of a vulnerable population, providing case management and helping clients meet important, practical goals. You have a lot of fresh ideas to set people up for success and navigate life’s challenges.

We offer successful candidates a competitive salary, strong health benefits (including medical, dental and vision) that begin the first of the month following the hire date and generous time off programs that include15 paid holidays a year. We also have a solid retirement plan that is fully funded by Catholic Charities, and Paid Parental Leave, along with other benefits.

We are proud of our collaborative culture at Catholic Charities and to be designated as one of the Best Places to Work in Western Pennsylvania in 2022, 2023, 2024, 2025, and 2026 by the Pittsburgh Business Times.

Take a look at the Caseworker description below and let us know if you’re ready to bring healing and hope to those who need us.

Caseworker Key Performance Objectives Include:

  • Provides case management and service planning for assigned clients to assist clients in setting achievable objectives.
  • Assesses requests for service to determine applicant eligibility.
  • Provides or arranges for needed supportive services to fulfill service plan objectives.
  • Documents all interactions with clients, service coordination information, and goal planning activities in a timely, comprehensive, and accurate manner to ensure compliance with program standards.
  • Develops new approaches to better serve the needs of clients.
  • Ensures that clients achieve their service plan objectives.
  • Provides information and referral services for other community services in order to link clients with appropriate resources.

Requirements

  • An associate’s degree in a human services field or an equivalent field is required.
  • A minimum of one year of social service experience is required. Internship experience is acceptable.
  • The ability to travel to the Greene County office on a weekly basis.
  • A proven ability to interact constructively with community agencies and resources is required.
  • Excellent problem-solving skills are required.
  • Excellent written and oral communication skills are required.
  • Excellent documentation skills are required.
  • Proficiency with Microsoft Office products is required.
  • Act 33/34 and FBI clearances are required.

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