Social Services Coordinator

LOCATION:  Mesa Corps

SUPERVISOR:  Corps Officer/Associate Corps Officers

STATUS:  FT/40 hours/wk

MISSION STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church.  Its message is based on the Bible.  Its ministry is motivated by the love of God.  Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

QUALIFICATIONS:

• BS degree in social work or related field required.


• MSW strongly preferred


• Years of experience in a social service capacity may substitute for education in a 2:1 ratio


• Knowledge of local community resources


• Demonstrate a positive attitude & an ability to work with people of diverse backgrounds & circumstances


• Able to maintain a non-judgmental demeanor, using a professional approach and maintaining boundaries with clients


• Able to handle crisis/emergency services for the homeless & working poor by utilizing crisis intervention, & conflict resolution skills


• A proven ability to maximize services with budgetary constraints


• Ability to quickly become proficient in Salvation Army approved Social Service programs, network requirements, and Link 2 Feed program from United Food Bank


• Ability to work efficiently on a diverse and cohesive team


• Computer literate & proficient in Microsoft Outlook, Microsoft Word, Microsoft Excel and Microsoft Publisher.


• Ability to work in an office setting & operate office equipment


• Must be able to type 50 wpm.


• Must possess a valid Arizona driver’s license and clean MVR & pass The Salvation Army Fleet Safety e-learning


• Employment contingent upon successful completion of a background check

RESPONSIBILITIES:

• Responsibility of the operation of all Salvation Army Family Service Programs to include but not limited to the following

• Food Bank Program


• Utility Assistance Program


• Rental Assistance Program


• Seasonal Hear Relief Program


• Pathway to Hope Program


• Administer Justice Program


• Seasonal Thanksgiving Assistance


• Seasonal Christmas Assistance


• Seasonal Back to School Program

• For the above programs be responsible for the following aspects of each program

• Determining eligibility


• Maintaining Records


• Monitoring Costs


• Overseeing staff


• Securing and training of volunteers, recording all statistics relating to same


• Inventory control


• Intake of clients


• Distribution of funds and goods


• Promotion of special events


• Case Management


• Securing outside vendors to aide clients i.e., motels, transportation companies and other related providers who can assist clients.

• As part of the office procedures, record keeping and supplies the following responsibilities would be required

• Recording and filing (electronically) of all casework document for both The Salvation Army program and the foodbank Link 2 Feed program


• Prepare and submit all required daily, weekly and monthly reports and statistics


• Communicate the supply needs of the Family Service Office to your supervisor

• Community Outreach and Networking to include but not be limited to the following:

• Mesa CAN


• Administer Justice Project


• United Food Bank


• United Way


• City of Mesa

• Responsible for seasonal activities with requirements to include but not limited to the following

• Thanksgiving Intake procedures


• Thanksgiving distribution procedures


• Christmas intake procedures


• Christmas distribution procedures


• Networking with ither holiday providers in the community


• Helping with the angel tree program, especially with the production of angel tree tags

• Case Management

• Oversee all aspects of day-to-day case management


• Maintain a client caseload


• Provide supervision and direction to social service staff


• Work collaboratively in striving to provide service excellence to clients

• Develop, expand and implement services for Shelter clients including the Pathway of Hope program.


• Participate in Pathway of Hope/WellSky workshops and other training events provided by the territorial, divisional, and/or local level, as requested or assigned.


• Collaborate with Territorial POH Project Manager and assist the DSSD with the development of program specific POH implementation plans as requested and/or assigned.

• Observe and ensure all Salvation Army, city, county, state, and federal rules, regulations, and guidelines are followed.


• Attend community meetings, public relation events and seminars as directed


• Research, create, & propose alternative methodologies of service delivery to extend outreach of social service programs.


• Develop and propose new programs to enhance current offerings of the Mesa Corps Social Service Department


• Work, in conjunction with the Divisional Social Service Director & Divisional Grant Writer, to enhance & expand programs


• Other duties as assigned as related to the position of Social Service Coordinator.

PHYSICAL REQUIREMENTS:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation.  A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position.  The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl, and reach with hands and arms on a continuous basis.  The employee must regularly lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.  Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.