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Social Services Director (Social Worker)

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Job Description - Social Services Director (Social Worker)



At Cypress Pointe Health and Wellness, our associates are our most valuable assets. Each associate provides a service that directly or indirectly affects patients, families, other team members, and the public. We strive to excel in providing the highest quality healthcare and customer service possible, which is incumbent upon the excellence and commitment of our leaders and caregivers. 


Social Services Director (Social Worker)


The Job


Support the successful execution of the Lakeside Health & Wellness’ mission and Core Values by improving or maintaining each resident’s ability to control everyday physical, mental, emotional, spiritual and psychosocial needs.


Position and Schedule



  • Social Services Director (Social Worker)

  • Full-Time

  • Shift:  Monday - Friday


Full Time Benefits



  • Very Competitive Pay

  • NEW – Mental Health Days

  • Generous Paid Time Off (PTO) and Holidays

  • Medical

  • Dental

  • Vision

  • 100% company-paid life insurance & LTD/AD&D insurance

  • Short-Term Disability

  • Supplemental Insurances (Hospital Indemnity, Cancer Policies, Legal Plans, & More!)


 Responsibilities



  • Plans, develops, organizes implements, evaluates, and direct the social services program of the community

  • Interviews resident and family during admission process to complete a social history and assessment of the resident, to identify problem areas, and to develop rapport

  • Responsible for explaining and obtaining Advanced Directives (Directive to Physician, Medical Power of Attorney) with residents and families.

  • Works with Nursing department to ensure accurate Do Not Resuscitate orders are obtained for residents.

  • Develops and implements policies and procedures for identifying the medically-related social and emotional needs of the patient. 

  • With qualified supervision or with the appropriate license, applies Social Work Theory, knowledge, methods, ethics and the professional use of self to restore or enhance social, psychosocial, or biopsychosocial functioning of residents.

  • Attends and participates in the Interdisciplinary Care Plan Meeting. Provides input regarding the patient’s psychosocial needs.

  • Provides information to patient/families regarding Medicare/Medicaid, and other financial assistance programs available to the patient.

  • Provides direct services to residents and families in community such as counseling and support.

  • Completes required documentation (social history, social assessment, reassessments at the time of care plan or as condition changes.

  • Participates in community planning related to the interests of the facility and the services and needs of the patient and family.

  • Coordinates with the patient/families to appropriate social service agencies while in the community if the community does not provide the services needed by the patient.

  • Schedules medical appointments (and transportation), as required and in accordance with state and federal regulations, as directed by the physician.

  • Makes recommendations to the Administrator concerning the operation of the Social Services Department.

  • Participates in the overall quality assessment and improvement of Social Services programs.

  • Keeps abreast of current federal and state regulations, as well as professional standards and makes recommendations on changes in policies and procedures to the Administrator.

  • Notifies families and/or patients of Care Plan meetings and documents.


Must Haves



  • Must possess a Bachelors or Masters degree in Social Work, must be a licensed social worker in the State of Texas. 

  • Minimum of two (2) years of social work experience in a supervisory capacity in a hospital, skilled nursing care facility or other related medical facility. 

  • Must have outstanding organizational skills and possess the ability to deal tactfully with associates, patients, family members, visitors, government agencies/personnel and the general public.

  • Proficient in the use of computer systems (Word, Excel, Electronic Health Record system, etc.)

  • Must be in good standing with the Federal and State Government

  • Possess a passion for working in a retirement community with the geriatric population.


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 




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