Social Work Care Manager

Elderwood Independent Practice Association (IPA) is seeking a Social Worker Care Manager who has their MSW to join our incredible growing team of professionals.

Why should you join Elderwood IPA?

• Monday-Friday Schedule w/ no weekends or overnights
• Hybrid working options
• Medical, Dental & Vision upon 1st of month following 60 days of hire
• Up to 140 hours (19 days) of PTO time PLUS six (6) holidays within the 1st year
• 401(k) retirement plan with vested employer match up to 4%
• Substantial Referral program

In the role of an Social Work Care Manager, you will partner with the Registered Nurse and are a critical resource for our members as you are responsible for obtaining needed medical, social, educational, psychosocial, financial, and other services, irrespective of whether the needed services are covered Elderwood IPA.

• Direct telephonic and in-person engagement with individuals with chronic medical illness or mental health issues and their families.
• Utilize assessment tools to determine the needs of our member population
• Link members to resources in the community outside of the scope of services MLTC provides to support social determinants of health.
• Interacts continuously with members, family, physician(s), and other resources to determine appropriate behavioral action needed to address/support medical needs. 
• Reviews benefits options, research community resources, coordinates services, trains/creates behavioral routines and enables members to be active participants in their own healthcare.
• Documents in the EMR each encounter or routine contact with members, providers or caregivers and reports changes in conditions to the RN Care Manager, which may require interventions.
• Participate in Interdisciplinary Team meetings, Disease Management, Utilization Management, and Quality Improvement activities and prepare/submit activity reports.
• Provide coaching and education to members and their caregivers on health care related issues
• Provide discharge planning and continuous care management across care settings and coordinate the transition planning
• Participate in shared on-call, after-hours coverage along with other Elderwood staff.

• Master’s degree in social work (Required)
• Minimum of one (1) year Social Work experience with at risk populations in home care, case management, discharge planning or managed care.
• Minimum of one (1) year experience working with a frail or elderly population and/or members with chronic illness or behavioral health issues.
• Previous Managed Care experience, within a MLTC or working with special needs populations preferred.

• Must have a valid NYS Driver’s license, a safe driving record and dependable transportation
• Must be in good standing with the Medicare and Medicaid programs.
• Must be free of communicable disease.
• Bilingual skills (preferred)