Social Work Supervisor

Leveraging Equal Access Program (LEAP) is a 501 (c)(3) nonprofit organization that helps individuals with intellectual and developmental disabilities. Our individual's disabilities range from Downs Syndrome, MR, Traumatic Brain Injury, Autism, in addition to other cognitive and physical disabilities. Our team is creative, extraordinary, dynamic, and committed to serving the developmentally disabled community with positive impacts.

The LEAP Staff Supervisor will have the ability to expand clinical knowledge in the profession, provide consultation and guidance to colleagues and social work staff, role model effective professional practice skills, teach or provide orientation to less experienced case managers, develop innovations in practice interventions, and provide general supervision for LEAP’s social work staff.

We are seeking applicants only located in the North Bay Region (Napa, Vallejo, Fairfield, Petaluma, San Rafael, Novato, Vacaville)

SUPERVISION RESPONSIBILITIES

The Social Work Supervisor will supervise the LEAP Social Workers who provide clinical case management to enrolled individuals.

RESPONSIBILITIES

This role includes both clinical and practical guidance with all case management and responsibilities held by LEAP social workers.

The Social Work Supervisor role is broken into four key categories:

1. Supervision and monitoring of social work staff

2. Vetting and actualizing placements from new referrals

3. Managing collateral contacts with outside organizations

4. Evaluating and managing maintaining standards with home providers

Category 1: Supervision and Monitoring of Social Work Staff

RESPONSIBILITIES

• Serve as a safeguard for the organization by reviewing social work practices for liability, ethical standards, and risk


• Providing Clinical Supervision for social work staff (if licensed).


• Minimum bi-weekly general case supervision of all cases held by all LEAP Social Workers.


• Manage overflow client cases to support equitable caseloads and leverage staff strengths. The Supervisor will manage a small group of complex cases if obtaining clinical hours toward licensure.


• Manage the emergency phone line for weekend and after-hours calls in rotation with Social Work staff. Develop after-hours crisis support plans and provide support post-crisis intervention.


• Maintain regular communication with the LEAP social work team. This includes the monitoring of all social work staff to ensure best practice, ethical practices and ensure performance goals are met. Weekly one-on-one supervision is required, and documentation must be maintained as part of Supervisor metrics.


• Create and track SMART goals for Social Worker, which will be used in annual performance evaluations.


• Track and monitor social workers interactions with all parties to ensure good business practices and effectiveness of service. Implement internal systems or provide intensive supervision as needed.


• Review and revise home visit notes. Ensure Social Workers’ monthly visit minimums are met


• Assist in creating efficiency for completing home visit notes and streamline processes for quality assurance.


• Review and edit (when necessary) all STAR plans before they are sent to NBRC. Track mistakes and challenges for quality assurance.


• Support the creation and implementation of crisis support goals, as needed, when an individual is waiting for mental health services in the community. Support home provider in understanding and supporting the individual’s specific mental health needs.


• Data collection for training and quality improvement purposes.


• Identify challenges in employee work quality, work ethics and teamwork. Provide additional training, coaching, or corrective action as needed


• Mediate staff conflicts and foster team cohesion.


• Support staff with creating groups, events, and trainings for both individuals and home providers.

Category 2: Vetting and actualizing placements from new referrals

RESPONSIBILITIES

• Utilize your clinical judgment to review placement documents (IPP, CDER, Psychological evaluations, etc…) to assess potential treatment and support needs.


• Determine the training necessary to support home providers in understanding and working with the individuals we serve.


• Utilize clinical skills and collateral information to understand the broader context of the individual and the systems they interact with.


• Assess the needs of the incoming individuals served based on a biopsychosocial assessment.


• Interview potential placement candidates for either independently or in a rotation with the Social Work team.


• Interview and contact natural supports to collect data necessary to make educated decisions about placement options.


• Work closely with the Intake team members to assess potential home providers for incoming placements.

Category 3: Managing collateral contacts with outside organizations

RESPONSIBILITIES

• Visit day programs, individual’s places of employment, or contact other service providers to obtain a full picture of the individual’s strengths and needs.


• Assist with public or scholastic events to promote the brand and services LEAP provides.


• Maintain professionalism and diplomacy amongst NBRC and other partner agencies.


• Communicate with external organizations to either de-escalate or enforce boundaries on behalf of the Social Workers or individuals served.


• Advocate for individuals in situations where LEAP’s perspective may differ from that of other agencies


• Represent LEAP as a brand ambassador at all times, displaying your extensive knowledge of the field and clinical understanding as well as LEAP’s unique understanding of quality service.


• Stay current on trends, best practices, and barriers to service delivery through independent research.


• Manage consultants to ensure compliance with tier requirements. Provide monthly reports to the Program Director.

Category 4: Vetting and managing expectations and quality with home providers

RESPONSIBILITIES

• Assure the delivery of services by the Social Workers and LEAP staff are effective, efficient and of the highest quality.


• Redirect home providers when they are non-compliant, misunderstand, or require new direction, and/or seem unable to work with the assigned Social Worker.


• Compose corrective plans for homes in need to create reform or better compliance.


• Aid with training and continuing education for home providers and individuals served.


• Provide training for home providers to maintain annual requirements and compliance.


• Additional responsibilities as needed.

ESSENTIAL FUNCTIONS

These Essential functions are duties that must be performed with or without accommodations:

• Conduct home and community visits as required.


• Complete written notes, emails, assessments, and STAR reports.


• Engage in both verbal and written communication with all stakeholders to ensure coordination and continuity of care.

QUALIFICATIONS

EDUCATION

• A Masters Degree in Social Work (MSW) required


• Licensed Clinical Social Worker (LCSW) is preferred


• Associate Social Worker (ASW) may be considered with a minimum of 5 years of post-master’s experience in a relevant field


• Licensure to be obtained within 3 years of starting the supervisor position. Clinical supervision to be provided by agency.

CERTIFICATIONS

• CPR/First aid certification must be current or obtained shortly after hire


• LCSW or ASW registration with the California Board of Behavioral Sciences.

EXPERIENCE

• 5 Years post-master’s degree providing Social Work and/or case management in community settings


• Preference given to years worked directly with DD/ID population


• Candidates with an LCSW with less experience will be considered


• Experience should include experience and understanding of the following competencies: Person Centered Planning, Parent Centered Planning, Trauma Informed Care, Motivational Interviewing, Crisis Intervention, Child and Adult Mandated Reporting, and Clinical Case Management.

Why You'll Love Being at LEAP

• 100% paid for Medical, Dental, and Vision


• 3% Company Match


• Vacation, Sick, and Mental Health Days


• Internet reimbursement


• Medical stipend


• Flexible working arrangements


• We build our people up. Every team member is treated as a long-term investment, and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties.