Social Work Supervisor - Adult Protective Services

Position Summary: Responsible for overseeing the work of a team of Social Workers and Case Managers in the provision of adult protective services

Principal Responsibilities:

• Meet individually in regularly scheduled weekly supervisory sessions with each case worker to review cases and work performance.


• Meet biweekly, with the team to review cases, updates and procedures.


• Ensure that all contractual deliverables are met accurately and timely.


• Supervise social work interns.


• Evaluate staff performance.


• Address and document staff issues in a timely manner.


• Initiate new client case conferences.


• Assist team members with the development and implementation of care and service plans.


• Coordinate coverage to ensure that all client needs are met.


• Serve as back-up for on-call case workers.


• Conduct assessments to determine client needs, capabilities and appropriateness for the guardianship program.


• Establish an appropriate, comprehensive care plan for the client.


• Provide information designed to meet the needs of the client.


• Make appropriate and timely referrals and arrangements for services.


• Be responsible for the program’s follow up on all care plan items.


• Ensure that all contractual obligations and agency policies are met.


• Advocate on behalf of clients to ensure that they receive everything to which they are entitled.


• Consult with and keep supervisors informed of needs and problems related to the client.


• Provide crisis intervention to stabilize client situations.


• Maintain meaningful contact with clients.


• Visit clients in their homes on a monthly basis to assess their living conditions. 


• Participate in internal and external meetings to ensure that client needs are addressed and appropriately coordinated.


• Ensure that all involved individuals and agencies are updated timely regarding client status.


• Request, follow up on and facilitate heavy duty cleanings.


• Prepare and maintain required documentation.


• Complete reports, applications and statistics thoroughly and accurately. 


• Meet deliverables by the due date.


• Maintain a consistently professional demeanor when communicating with clients, peers, supervisors and collaterals.


• Document all interactions in case notes.


• Ensure that client files are updated, accurate and complete.


• Participate in individual and staff supervision, as well as training, as assigned by program management. 

Salary Ranges: $67,500 - $69,900 per year commensurate with experience.

Job Competencies & Minimum Qualifications:

• MSW required; LMSW preferred.


• Experience in the provision of casework services.


• Experience in supervision preferred.


• Supervise volunteers for friendly visiting and telephone re-assurance program, interviews new candidates, attends HSP volunteer team meetings and facilitates at volunteer group activities.


• Able to work with clients with mental health diagnoses.


• Working knowledge of Microsoft Office Suite and other technology.


• Able to work independently.


• Excellent communication skills.


• Excellent customer service skills.

Working Conditions/Physical Demand

• Occasional exposure to outside weather conditions, wet and humid conditions, and unsanitary conditions in client homes.