Job Description
Position Title: Social Worker

Position Summary

Under general direction, the Social Worker manages complex caseloads requiring advanced social services skills. This includes determining the need for social services, conducting in-depth assessments, developing and implementing care plans, and connecting clients with necessary resources. The Social Worker III handles challenging cases involving individuals and families with multifaceted needs and acts as a lead worker when required. This position demands high levels of technical competence, independent judgment, and familiarity with community resources.

Key Responsibilities

Case Management
• Carry a caseload of complex social services cases, including those affected by challenging environmental factors.
• Develop, implement, and monitor social treatment plans tailored to individual and family needs.
• Investigate reports of abuse, assess safety risks, and recommend alternate placements as necessary.
• Provide crisis intervention, support, and guidance to individuals and families.

Collaboration and Advocacy
• Collaborate with community organizations, law enforcement, and other stakeholders to address client needs.
• Act as a liaison for clients with external resources, including legal, medical, and social service entities.
• Advocate for client access to appropriate services while addressing barriers to care.

Documentation and Reporting
• Prepare and maintain comprehensive case files, including assessments, reports, and safety plans.
• Submit court reports and testify as needed in legal proceedings.
• Enter and retrieve data from electronic systems to maintain accurate client records.

Supervisory and Training Responsibilities
• Provide guidance and act as a lead worker for less experienced social service workers.
• Participate in staff development activities and training to enhance technical competence.

Additional Duties
• Conduct home visits to monitor compliance with care plans.
• Develop and maintain client confidentiality per the National Association of Social Workers (NASW) Code of Ethics.
• Perform related duties as assigned.

Required Skills and Qualifications
Knowledge of:
• Socio-economic conditions and trends affecting client behavior and well-being.
• Public welfare programs and policies at federal, state, and local levels.
• Techniques of interviewing, case management, and social work practices.
• Laws and regulations governing public social services.
• Crisis intervention strategies and mental health services.

Skills:
• Effective communication, both written and verbal, including report writing.
• Analytical and problem-solving abilities to assess client situations and develop appropriate plans.
• Proficiency in electronic health records and case management software.
• Ability to work under stressful conditions and handle sensitive cases.

Minimum Qualifications
Education and Experience:
• One year of full-time social work case management experience at the journey level.
• Or Two years of full-time case management experience in a public or private agency and completion of 30 semester units in a relevant field.
• Operate standard office equipment and personal computers.
• Frequently sit for extended periods and occasionally lift or carry up to 40 pounds.
• Drive and make home visits as part of casework responsibilities.

The Education Foundation of California is an equal opportunity provider and employer