Social Worker (Bilingual in Spanish & English) - Staten Island Housing

Position Summary: To provide Selfhelp Active Services for Aging Model (SHASAM) services and supports appropriate for different stages in the aging process, made available to residents, if and when chosen and requested, throughout their tenancy in Selfhelp Housing. Meet client needs for supporting housing stability and reducing social isolation through an array of case management services.

Principal Responsibilities

• Conduct intakes, provide accurate information and referrals.


• Screen and assist clients with applications and re-certifications for entitlements and benefits


• Assess clients in their home, hospital or other institutional setting as appropriate


• Advocate on behalf of clients and arrange for provision of services; develop implement and follow up on care plans


• Provide supportive counseling to clients as needed


• Maintain ongoing communication with client, family members and other collateral as appropriate


• Maintain complete and accurate case notes utilizing the program’s data system; prepare required documentation in case file within organizational time frames


• Maintain and report on statistics according to Selfhelp standards, utilizing the program’s data system and other forms of record keeping as needed.


• Actively participate in supervision and staff meetings and share any emergent issues with supervisor in a timely manner


• Facilitate and assist at social, recreational and other group activities and events


• Supervise social work students (if applicable)


• Adhere to organization’s standards by completing annual mandatory trainings in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary in regards to regulatory compliance or good business practices.


• Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers.


• Adheres to the organization’s policy in regards to absenteeism and appearance and health and safety standards

Salary Range: $64,000 - $66,400 per year commensurate with experience. 

Job Competencies & Minimum Qualifications:

• Master's Degree in Social Work and/or related field. 


• Spanish & English speaking required


• Working knowledge of Microsoft Office Suite and other technology


• Excellent communication and listening skills


• Excellent customer service skills with a focus on treating clients with respect and dignity


• Able to multi-task and work independently with a great attention to detail

Working Conditions/Physical Demand:

• Business office environment with phone and computer use.