Software Engineer (Full Stack) - Customer Experience Team

**Software Engineer (Full Stack) - Customer Experience Team**

at **Knock**

We are very happy to announce that we have officially re-opened our Ballard HQ office for voluntary use at 50% capacity! It's excellent to be seeing people in person and have the buzz going again. In order to maintain safety, comfort and flexibility, we currently offer most employees the choice between 3 work locations: HQ-first, Hybrid or Remote; if there are specific location needs, the job description will indicate that below. It is also important to note that we are only able to hire employees who are eligible to work and are based in the US.

We look forward to having you apply to join our team of Knockstars!

The Role

We are looking for a full-stack software engineer to take Knock to the next level. We leverage a number of tools to create a cohesive development ecosystem that allows us to scale horizontally, deliver quickly, avoid regressions, and maintain minimal technical debt. Our goal is 100% automated test coverage and continuous deployment, and were always raising the bar on quality.

The Team

The Product and Engineering teams together consist of 40 talented and passionate team members, working to make Knock the premier software product in the Multifamily real estate industry.

Our product covers a large surface - powering marketing automation, omni channel communications, AI bots, sales and renewal CRM, agent and self-guided touring, tenant screening, advanced business intelligence capabilities, and much more. We utilize an agile development process, and lean heavily on best practices around PR FAQs, PRD, UX research and usability testing, SDLC, etc. all to ensure we are maximizing product fit and execution.

+ Participate in design discussions for products that focus on the Customer Experience
+ Coding to support the development of the Customer Experience product
+ Participate in code reviews
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**Day to Day**
**Qualifications**
+ 3+ years experience with modern languages (Python, Typescript, Java, Golang, C#, Rust, etc)
+ 2+ years using modern frontend framework (React, Vue, Angular)
+ Experience working with Relational Databases such as Postgres, MySQL, Oracle, Microsoft SQL
+ Familiarity with using Cloud based platforms such as AWS, GCP or Azure
+ Familiarity with unit and end-to-end testing
+ Strong attention to detail, performance and quality
+ Experience working in fast-paced, agile environment
+ Bonus: Experience using Terraform or other like tool for cloud formation
**Tech Stack Across the Platform**
+ Languages: Python 3, React, Javascript, TypeScript, GraphQL,
+ Testing Frameworks: Jest, PyTest, CircleCI
+ Databases and Streams: Kafka, PostgreSQL, DynamoDB, Redis, Elasticsearch
+ Development/Deployment Tools: GitHub, Jira, Chef, Jenkins, Terraform, Serverless, Docker, Prettier, Greenkeeper
+ Cloud Platforms: AWS, Twilio, Mailgun, Google Cloud Platform
+ AWS Tools: Lambda, CloudFront, CloudWatch, DynamoDB, ECS, EC2, RDS, API Gateway, ElasticCache
+ Monitoring: New Relic APM, New Relic Insights, CloudWatch, Splunk
**Why You'll Love It Here!**
+ You'll join a category-creating company that has enthusiastic customers, an ambitious roadmap, and industry leading products.
+ You are comfortable taking risks and thinking outside the box.
+ Being part of a great team with solid infrastructure in place.
+ You want an opportunity to win, drive change and be in an environment that will optimize for your success.
+ You embrace our set of core values - determination, excellence, trust, and community.
+ Flexible work options - choose to be a HQ, Hybrid or Remote employee with various benefits.
+ Competitive cash and equity compensation.
+ 100% medical, dental, and vision coverage for full-time employees. Partial family coverage optional.
+ Flexible time off & paid holidays.
+ Parental leave program.
+ 401k with company match to help you save for the future.
+ Learning & Development assistance.
+ We like to do fun things together (virtual and in person now!) such as conferences, off site retreats, and happy hours.
About Knock

We started Knock to solve problems we faced ourselves. One of those problems was that the process for renting an apartment hadnt evolved at the same pace as technology. Our mission was to improve the experience for both apartment renters and managers.

Weve dev

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