Software Engineering Manager

As a Software Engineering Manager, you will be a leader whose mission is to build a team that is self-organizing and self-managing. Responsible for elevating team member performance, the Software Engineering Manager ensures their team has what it needs to implement technologically superior software.

About the role

• Lead and mentor an Agile team that leans into data-driven experimentation, innovation, quality and craftsmanship
• Communicate and promote the culture and mission of the company
• Collaborate with leadership to establish a divisional mission aligned with the company vision
• Promote iterative, thoughtful decision making within a self-organized team
• Recognize trends affecting delivery goals and support team decisions on short- and long-term resolutions, removing roadblocks when necessary
• Drive performance in areas such as quality, predictability, flow and velocity
• Coordinate response and communication of tech incidents to stakeholders
• Recognize trends across tech incidents and ensure true root causes have been identified and fixes implemented
• Stay informed of trends and changes in the broader technology, business and regulatory landscapes
• Regularly evaluate the team's size, organizational fit and position and propose changes to improve synergies
• Fully understand and plan for the product roadmap and maintain awareness of broader technical and business changes impacting the team
• Develop short-, mid- and long-term key results with the team to achieve team objectives
• Develop and retain talent in alignment with the product team's vision and roadmap
• Lead interviews and discussions regarding hiring decisions for candidates and promotions, pulling in appropriate subject matter experts as required
• Prepare and deliver reviews, compensation adjustments and promotions
• Identify, implement and drive adoption of best practices within the leadership community
• Mentor and support team members on any of the above responsibilities

About you
Minimum Qualifications

• 4+ years of experience in a software engineering, product development, or role in a relevant field
• 2 years of experience in leading and managing software engineering teams
• Bachelor’s degree or equivalent experience in computer science, information technology, or a related field
• Knowledge of organizational technology standards, including testing and deployment
• Knowledge of software delivery roles and the responsibilities of each, such as software engineers, architects, leadership and product roles
• Experience mentoring and developing team members
• Experience using Agile metrics, such as throughput, work-in-progress (WIP), cycle-time and defect rates, to improve team performance
• Demonstrated ability to advocate on behalf of team members and projects using deliberate, accurate and persuasive language

Preferred Qualifications

• 4+ years of experience programming in C#, JavaScript or other object-oriented or functional programming languages
• 2 years of experience in leading and managing software engineering teams
• Knowledge of organizational technology standards, including architectural design and integration patterns
• Knowledge of supported business domains
• Experience working on teams that meet organizational engineering and architecture standards
• Ability to meet delivery goals with shifting timelines, staffing and dependencies
• Working knowledge of multiple Agile development methodologies
• Experience coordinating tech incident resolutions
• Knowledge of people leadership practices, such as change management, recruiting, hiring, performance management, corrective action and compensation administration