Software Implementation Project Manager

Having recognized the advantages of remote work, including employee morale, productivity, reduced commuting on employee wellbeing and the environment, we are proud to be a digital-first company. The technologies and programs in which we invested have provided a fantastic foundation to this end. Our digital-first work environment, together with our conveniently located offices and collaborative workspaces, provide our team with the freedom and flexibility to work in the way that makes our employees most productive.
About us

Tecsys is a fast-growing innovator offering supply chain solutions to industry leading healthcare systems, hospitals, and pharmacy businesses to distributors, retailers, and 3PLs. We work with industry leaders to transform their supply chains through technology. If you thrive on tackling difficult challenges with continuous learning opportunities and want to work in a respectful, comfortable, and dynamic work environment, then this could be a good fit for you!
About the Job

Operating within the Project Architecture & Delivery team within Global Operations, the Tecsys Project Manager works closely with the customer project manager to provide overall project management for customer implementations.
The Project Architecture & Delivery team is instrumental in the solutioning and architecting of the Tecsys implementation since its inception in the Sales cycle, is responsible for the development and continuous improvement of its proprietary implementation methodology and the Project Management of Tecsys deliveries. This individual will manage multiple concurrent projects and will coordinate and oversee the technical and functional activities associated with these projects.
The Project Manager, supported by a Tecsys Project Advisor and Executive Sponsor, is responsible to ensure a successful implementation. The role also includes allocation of resources, priority definition, and coordination of interactions with the stakeholders, working with the project team to evaluate effort, risks and solutions to risks, and keep the project team focused on the right goals. The Project Manager adheres to the Tecsys Project Management and Implementation methodology that ensure the integrity and quality of project artifacts and overall delivery.
Responsibilities:
Manage multiple software implementation projects concurrently, from start to finish
Define and document project scope, schedule, milestones and deliverables that support our customers’ business objectives in partnership with internal and external stakeholders
Ensure project alignment with internal proprietary implementation methodology and best practices to enforce project management standards and delivery quality
Direct and coordinate the activities of a multi-disciplinary team of consultants and experts within a matrix organization, to ensure on-schedule and on-budget delivery
Track project against the plan, anticipate risks which may require contingency plans, recommend corrective action, and ensure stakeholders are kept informed
Drive regular status meetings with internal and customer’s project teams and communicate effectively on all expected activities, deliverables and timing
Ensure all customer commitments, deliverables, timelines and milestones are followed through to completion
Report weekly on project status and progress to internal and external stakeholders
Build and maintain a positive, collaborative relationships with internal partners, as well as external vendors/consultants
Support the architecting/estimating of sales opportunities and the creation of Statements of Work (senior positions would expect to lead these initiatives from start to finish)
Provide guidance, coaching and advice to less experienced staff members
Requirements & Preferred Experience:
Minimum of 5 years of experience managing Software Implementation projects as a service provider to external customers, related to Warehousing, Distribution, Retail or any other ERP Projects
Experience in either the Healthcare/Hospital industry or in Supply Chain, Logistics & Complex Distribution
Demonstrated knowledge of project management processes (project planning, resource scheduling/booking, stakeholder management, financial management and issue/risk management)
Demonstrated understanding and experience of project delivery methodologies and application of these approaches in a formal project environment
Demonstrated ability to develop reliable project timelines and deliver against them
Ability to communicate and work effectively with end users, IT, employees, and vendors/consultants
Strong customer management skills
Expert user of project management software
Excellent verbal and written communication skills in English
PMP certification would be a plus
This position requires travel within North America of up to 20%
Strong proficiency in both written and verbal English
What would give you an edge?
Proven track record of managing large, high-complexity projects, comprising of multiple vendors and solutions
Ability to discover and create net new opportunities in existing accounts
NB: In order to be considered for this position, you must be authorized to work in the United States without sponsorship.
Tecsys is an equal-opportunity employer. Accommodation is available for applicants selected for an interview.