### Customer-Centric Problem Definition Work closely with customers and end users to identify high-value problems and requirements.Develop value chain diagrams tailored to customer scenarios. Manage prioritization and trade-offs between user experience, performance, and cost. Prepare product introduction materials, lead customer training, and manage adoption.Conduct technical review meetings and maintain product scorecards. Provide R&D with VOC insights and alpha/beta testing feedback.Support iterative product development strategies. Guide less experienced engineers in applying advanced techniques and technologies to complex systems. Lead creation of Product Requirement Documents (PRD) and Software Requirement Specifications (SRS).Translate customer needs into actionable technical and functional requirements. ### Roadmap & Market Strategy Define product vision, roadmap, and marketing strategy aligned with business objectives. Conduct competitive analysis and market research to anticipate future customer needs. Drive end-to-end solution development with global teams across multiple time zones. Collaborate with project managers, process engineers, system engineers, algorithm engineers, software developers, and UX designers. 7+ years as a Product Manager for data-driven software solutions in the complex and data intensive domain. Proven ability to define product vision and strategy aligned with customer needs. Track record of translating ambiguous problem statements into clear, actionable requirements. Experience managing full product lifecycle and balancing technical feasibility, timelines, and market dynamics. Expertise in creating and maintaining PRDs and roadmaps. Strong understanding of VOC processes and ability to integrate feedback into product development. Skilled in competitive analysis, market research, and positioning strategies. Ability to lead cross-functional collaboration globally. Software system design and architecture knowledge. Familiarity with SaaS platforms, APIs, and cloud technologies (AWS/Azure/GCP). Understanding of data modeling, ETL pipelines, and analytics frameworks. Hands-on experience with wireframing and prototyping tools (Figma, Adobe XD). Knowledge of secure development practices and compliance standards. Bachelor's degree in a quantitative field (Computer Science, Engineering, Statistics, Chemical Engineering, Mechanical Engineering, Electrical Engineering). Master's degree is a plus. Excellent written and verbal communication skills. Strong leadership and stakeholder management abilities.
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