Software Reliability Engineering Team Manager

The Asahi Kasei Group operates with a commitment of creating for tomorrow.  Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the changing needs of those around the world. We look for candidates that offer a fresh perspective and a variety of skills to help us achieve our commitment.

Company:

Job Description:

Position Type: Full time / HYBRID - Monday – Friday / 9am – 5pm (3 days a week in office)

Location: 3540 Toringdon Way, Suite 200, Room 259, Charlotte, NC 28277

Description:                        

• Define team objectives and assign project and operational tasks to direct reports and manage various sized projects.

• Responsible for functional area technology evaluation, selection, implementation, and administration.

• Collaborate closely with the other IT team members at all levels, as well as business key-users when needed, to set priorities and schedule the team activities.

• Ensure Applications Availability and Performance

• Ensure safe Code Push execution

• Manage various sized Technical Projects

• Handle Technical Requests

• Focus on Continuous Improvement, be force of proposal of improvements

• Ensure knowledge sharing between the team members

• Tasks dispatching & delegation between the team members and organization of your team

• Ensure team service continuity

• Performance process handling: goals setting, mid-year and year end performance reviews

• Human Resources management: training, turn-over management (recruitment / worldwide)

• The position will be hybrid in Charlotte, NC office (3 days a week); and, work from home (2 days a week).

Qualifications:

Two (2) years’ experience as IT application support analyst, application analyst roles or closely related.

Applicants must have 2 years’ experience with:

1. Software Reliability Engineering

2. Supporting Business Applications - Dynamics AX 4 and AX 2012, MES, internal manufacturing and quality related Applications

3. Separator business production processes

4. Leading a team of skilled engineers remotely,

5. IT Software/Systems architectures

6. Microsoft Ecosystem (Windows Server, SQL Server, and IIS)

7. ERP Microsoft Dynamics AX 2012 and Dynamics 365 Finance/Operations

8. Web-related technologies

9. PowerShell scripting language

10. SQL and relational database fundamentals

11. Azure DevOps platform

12. Microsoft SCOM monitoring platform

13. Data Visualization tools

14. Monitoring platform

15.Supervision platform (SquaredUp)

16. ServiceNow Enterprise Service Management (ESM)

As an equal opportunity employer, Asahi Kasei believes a diverse workforce will provide us with the ability to continuously support the changes in the economy, society, and environment.