Solar Field Service Technician — Troubleshoot, Repair, Deliver.
Austin, TX | Full-Time | Hourly, Non-Exempt | Regional Travel
A solar system stops making sense the moment it stops making power. When that call comes in, you're the one who shows up, figures out what's wrong, and fixes it — on the spot.
Freedom Power was born when Freedom Solar and Freedom HVAC joined forces to become Texas's complete whole-house energy company. We don't just install equipment. We hand homeowners the keys to something bigger: control over their energy, their bills, and their future. We call it Energy Empowerment, and it's not a tagline — it's the reason we show up every day.
As a Solar Field Service Technician, you're the technical expert who keeps residential solar, storage, and off-grid systems running the way they're supposed to. You'll respond to dispatch calls, troubleshoot and diagnose issues, climb the roof when the job calls for it, and walk homeowners through exactly what you found and why — building trust one service call at a time.
YOUR DAY-TO-DAY
Respond to service calls from dispatch on behalf of customers with solar system issues.
Troubleshoot, diagnose, and repair Solar, storage, and off-grid systems.
Get on roofs when needed to remove, replace, or repair solar panels.
Deliver an exceptional customer experience on every visit.
Communicate findings clearly and follow procedures with your manager.
Handle paperwork, timekeeping, and inventory processing for every service call.
Collect payment for services rendered and identify legitimate upsell opportunities in the field.
Complete the job disposition form after every service call.
Take on other duties as assigned by the Service Operations Manager.
WHAT YOU BRING
Prior solar installation experience
Valid Apprentice Electrician license (required)
OSHA 10 certification (required)
Valid driver's license and willingness to travel regionally, frequently
Solid knowledge of local electrical codes and residential PV design and components
Strong understanding of residential AC (microinverters) and DC (string & optimizer) PV systems
Thorough understanding of residential electrical systems and how to work safely around them
Ability to work independently and as part of a team, safely
Comfortable learning new technical and diagnostic skills as systems evolve
Able to withstand heights, climb ladders, and work outdoors in hot and cold conditions
THE PHYSICAL SIDE
Comfortable with light lifting and carrying (under 15 lbs), straight pulling, and simple grasping
Able to walk, stand, and sit for extended periods
Comfortable operating office equipment and motor vehicles, with travel by car up to 10% of the time
Able to work independently as well as with others
WHAT'S IN IT FOR YOU
Medical, Dental, and Vision Insurance
100% Company-Sponsored Short-Term Disability
401(k) Employer Matching
Weekly Pay Dates
3 Weeks PTO + 3 Sick Days
12 Paid Holidays + 1 Floating Holiday
Real upward mobility — this role is a launchpad, not a ceiling
ONE MORE THING
One of our favorite core values is Give a Damn — and that's exactly what we're looking for. Don't check every box above? Apply anyway. We hire for grit, craftsmanship, and character as much as resumes — and we're always excited to discover skills we didn't know we needed.
Freedom Power is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.