Solitude Resort Lodging Housekeeper

JOB TITLE:  Room Attendant                                   

DIVISION: Lodging

REPORTS TO:  Housekeeping Manager               

LOCATION: Lodging- INN/SRL

CLASSIFICATION:  Full-Time/ Seasonal/ Hourly

POSITION:

Solitude is on lookout for someone who thrives in the hospitality industry and delivers outstanding customer service. If you are interested in a work environment surrounded by breathtaking views of the Wasatch Mountains, this position is for you! Our room attendants provide exceptional customer service while cleaning all assigned rooms and supplying them with the required amenities. This is an essential role for our resort to provide guests with the best recreational and hospitality service possible. We want to take care of our guests and make sure report all damage and missing items immediately along with any suspicious activity when doing your assigned work. We are excited to be growing our team and treating our employees to the unique and amazing perks and benefits Solitude Mountain Resort has to offer.

SPECIFIC JOB REQUIREMENTS: 

• Demonstrate knowledge of customer service to execute Solitude’s standards
• The ability to work independently and as part of a team
• Excellent communication, organization, and problem-solving skills
• Must be able to multitask, prioritize and address issues accordingly
• Capable of standing for extended periods of time and lifting up to 30 lbs.
• Previous experience preferred

JOB DUTIES AND RESPONSIBILITIES:

• Clean assigned rooms and stock with required amenities
• Remove linen, trash and any items left behind
• Clean kitchen and bathrooms, make beds, sweep/mop/vacuum floors, clean windows, dust furniture
• Stock housekeeping closets and carts
• Respond to guest requests
• Report guest concerns to management and respond in a professional manner
• Report any missing items or damage
• Immediately turn in to manager all lost and found items
• Follow up at the end of every shift to ensure all necessary work is completed
• Additional duties may be added if necessary

EQUAL OPPORTUNITY EMPLOYMENT
Solitude Mountain Resort is an equal opportunity employer. It is the policy of the Company to recruit, hire, train, assign, promote, and transfer the best qualified individual for each job opening and provide such employment opportunities without regard to sex, race, religious creed, color, gender, gender identity, gender expression, national origin, ancestry, citizenship, nationality, age, physical disability, mental disability, medical condition, marital status, pregnancy, sexual preference, sexual orientation, genetic information, veteran status, or any other characteristic protected by applicable state or federal law. The Company makes all employment decisions, including selection, training, job assignment, compensation, promotion, transfer, discipline, termination, and access to benefits without regard to these protected statuses. Solitude Mountain Resort also provides reasonable accommodations to applicants and employees with disabilities. If you require an accommodation during the selection process, please contact Human Resources at [email protected].

Perks of Working Here:

Work & Play in the Mountains:

• Embrace the stunning Wasatch Mountains.
• Connect with fellow mountain enthusiasts.

Benefits:

• Access to select Alterra Mountain Company Destinations.
• Free Solitude season pass for you and eligible dependents.
• Discounts on solitude lift tickets for friends and family.
• Discounts on food, rentals, retail, and lessons.

Other Perks:

• Comprehensive medical, dental, vision, and life insurance for eligible employees
• Pro deals with outdoor brands.
• Generous 401(k) plan with company match.
• Free counseling service through Employee Assistance Program.