Solution Consultant

Job Overview:

At Coursera, our Enterprise team expands global access to world-class education by partnering with enterprises, governments, and universities. We serve 2,500+ organizations across Coursera for Campus, Coursera for Business, and Coursera for Government. We’re looking for a dynamic Solutions Consultant to engage with learning leaders, understand their needs, and deliver impactful solutions using Coursera’s platform and content. This individual contributor role works cross-functionally to support implementation, drive adoption, and serve as a trusted advisor throughout the customer journey.

You'll also act as a subject matter expert on skill development and industry trends, influence product and content strategy, and represent Coursera externally through speaking engagements. This is a great role for someone passionate about learning, skilled at consultative engagement, and excited to contribute in a fast-paced, mission-driven environment.

Responsibilities:

• Lead discovery sessions with strategic customers (executives at global enterprise companies) to understand their business/organizational goals, challenges, and skill development needs and develop and present proposals, business cases, and other materials to demonstrate the value of Coursera solutions to clients. (At least 30% travel expected).


• Design and deliver innovative learning solutions with Coursera’s content and product capabilities that align with customer needs, emerging skill demand for that industry/role, and best practice in learning program design. 


• Serve as thought leader for Coursera: generate new knowledge and best practices and conduct external workshops, conference presentations, webinars, and training sessions to share knowledge and promote Coursera’s offerings.


• Collaborate with other solutions consultants to build processes and tools to improve the efficiency and effectiveness of the Solution Consulting organization


• Collaborate cross-functionally with Coursera’s Product, Data, Content, and Credentials, and Marketing teams to help improve and shape the direction of our content, product, and positioning.

Basic Qualifications:

• 5+ years of experience in learning and development, consulting, advisory, and/or program design in education, workforce development, business transformation, or related industry. 


• Demonstrated history of customer-facing work: strong executive presence and ability to communicate complex information to technical and non-technical audiences


• Demonstrated ability to understand and solve complex business problems, and to develop and deliver solutions that meet client needs


• Demonstrated experience working with data to inform the design of solutions and inform strategic decision making


• Demonstrated knowledge of key trends and research informing the future of work and education

Preferred Qualifications:

• Demonstrated knowledge of the education/workforce/skills/business transformation space


• Experience in an education technology and/or SaaS company, especially working with revenue-generating teams 


• Passion for education and technology, with a desire to contribute to the transformation of learning and development


• Entrepreneurial drive and comfort working in ambiguous, quickly changing environments

If this opportunity interests you, you might like these courses on Coursera:

• Generative AI: Labor and the Future of Work


• Learning How to Learn: Powerful Mental Tools to Help You Master Tough Subjects

Compensation:

US Zone 1

This role is not available in Zone 1

US Zone 2

$110,880 - $138,600 USD

US Zone 3

$104,800 - $131,000 USD

The range(s) listed above is the expected annual base salary for this role, subject to change.

Salary is just one component of Coursera’s total rewards package. All regular employees are also eligible for a bonus program and equity in the form of RSUs.

A number of factors are taken into account when determining pay, which includes: job level, location, training/education, business need, skill set and internal equity. 

Current Zone Locations:

• Zone 1- San Francisco Metro, New York City Metro, or Seattle Metro


• Zone 2 - CA (outside of SF Bay Area), CO, CT, DC, GA, IL, MA, MD, NY/NJ (other than NYC), OR, RI, TX, VA, WA (other than Seattle)


• Zone 3 - All other US locations

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