Solution Executive - Market Research

Your Journey to Success:

We are looking for a high-performing Account Manager to drive client retention, growth, and expansion within our existing customer base. The ideal candidate is a relationship builder and revenue driver—someone who is strategic, proactive, and skilled at managing high-value accounts.

You will be responsible for renewing, upselling, and cross-selling to current clients while ensuring the highest levels of customer satisfaction. As a key player on our team, you will work closely with Customer Success, Research Strategy, and Marketing to execute growth strategies and ensure client success.

Your Mission:

• Client Onboarding & Relationship Management
• Co-lead onboarding sessions with BDRs, CS, and Research teams to align on goals and processes.
• Serve as the primary commercial relationship manager post-sale.
• Conduct regular client check-ins, business reviews, and strategic progress updates.
• Develop and execute account growth plans tailored to each client’s needs.

Renewals, Upselling, & Expansion

• Proactively identify and mitigate churn risks.
• Lead renewal discussions, ensuring seamless contract negotiations.
• Develop strategic upsell and cross-sell opportunities in collaboration with Research and Marketing.
• Leverage insights and data to drive client success and expansion.

Expanding the Buyer Base

• Use Account-Based Marketing (ABM) to identify new buyers within existing client accounts.
• Engage with additional stakeholders to expand relationships and revenue opportunities.
• Work closely with marketing and sales teams to execute targeted outreach campaigns.

Collaboration & Internal Strategy

• Partner with Customer Success, Business Development, and Research teams to ensure smooth client experiences.
• Provide feedback on client needs, product improvements, and competitive positioning.
• Maintain accurate records in Salesforce and other CRM tools to track pipeline and growth performance.

What Sets You Apart 

• 2+ years of account management, sales, or business development experience in a B2B environment selling to MR industry buyers.
• Experience managing high-value accounts (100K+ annual spend) and driving renewals, upsells, and expansions.
• Knowing how to sell on value, not price.
• Strategic mindset with a strong ability to identify and act on growth opportunities.
• Strong negotiation and contract management skills.
• Excellent relationship-building and communication skills with key decision-makers.
• Experience working with Salesforce or similar CRM tools to track pipeline and client growth.
• Knowledge of MFour’s market research solutions, advertising, or SaaS industry is a plus.

In return for your dedication, we offer:

• Salary Range
• • $150k - $170k OTE
• Health benefits
• • Top-tier health benefits include: medical, dental, vision, LTD, and life insurance
  • Mental health benefits 
• Work-life balance
• • Unlimited PTO 
  • Hybrid model
    
    

CHECK US OUT:  https://www.youtube.com/watch?v=cabweOxGias&t=1s 

OUR APP : https://surveysonthego.com/