Solution Sales Specialist

Assist the Account Managers in assessing cost requirements to assist to price setting Engage with Service Fulfilment Team to build the customer support model and present it in a standardized format, following international quality guidelines (e.g. ITIL methodology). Agree critical success criteria to assure delivery of support infrastructure during trials and/or operational phase. Work with the Program Manager to agree handover of design for implementation by the Service Fulfilment team. Innovation and change Work closely with Band OpCo Product Management and leverage them as 2nd Level Support Ability to use systems and processes that fulfil the needs of the role such as Mozart, Click to Quote, Velocity and other online tools Communication Assess the satisfaction of Global Enterprise Customers, colleagues, OpCos and Partner Managers with regard to the Solution Design approach, capturing lessons learned and sharing these with the Solution Sales and Technical Support Teams to drive improvements in our approach to technical Solution Sales and Solution Design Essential Technical University Degree Extensive experience in telecoms/IT design with proven technical co-ordination Experience in change management in a technological context Team player, strong influence and relationship management skills A self-starter with a determination to succeed, balanced with appropriate tact and diplomacy Fluent in English Fixed data communication technologies [including SD-WAN, MPLS, IP VPN technologies] Voice communication technologies [including IPT, NGN, IN, SIP etc ] High level understanding of: Mobile data communication technologies [All available Spectrums including 5G, Managed/Secure Mobility] Cloud, Cyber Security & Managed Services Unified Communications solutions Business development skills - unlocking the opportunity based on customers' business requirements Desired Ability to lead in high-growth, high-uncertainty environments Ability to work in an international and distributed virtual team Excellent Customer relationship management skills with ability to interact at Director level Strong communication and decision making skills - ability to balance conflicting interests Strong commercial understanding and proven track record of delivery Ability to influence others Key Performance Indicators Outputs Assist Account Managers in identifying and scoping of sales leads for complex voice and data solutions Inputs (solution and service descriptions, value propositions) for customer tender documents Financial Annual AOV target of €6M Non-financial (customer/staff, etc)