Solution Sales Specialist

Collaborate with Customer Project Managers and Technical resources Work closely with Band OpCo Product Management and leverage them as 2nd Level Support Assist Account Managers in identifying and scoping of sales leads for complex voice and data solutions Assist the Account Managers in assessing cost requirements to assist to price setting Engage with Service Fulfilment Team to build the customer support model and present it in a standardized format, following international quality guidelines (e.g. ITIL methodology). Agree critical success criteria to assure delivery of support infrastructure during trials and/or operational phase Work with the Program Manager to agree handover of design for implementation by the Service Fulfilment team. Ability to use systems and processes that fulfil the needs of the role such as Mozart, Click to Quote, Velocity and other online tools Essential 5yrs+ Technical Sales experience Technical University Degree Extensive experience in telecoms/IT design with proven technical co-ordination Experience in change management in a technological context Team player, strong influence and relationship management skills A self-starter with a determination to succeed, balanced with appropriate tact and diplomacy Fluent in English Fixed data communication technologies [including SD-WAN, MPLS, IP VPN technologies] Voice communication technologies [including IPT, NGN, IN, SIP etc ] Ability to lead in high-growth, high-uncertainty environments Ability to work in an international and distributed virtual team Ability to influence others