Solutions Architect

Ready to help us transform healthcare? Bring your true colors to blue.

The Solution Architect will play a critical role on large portfolio projects and initiatives within the Payment Integrity Value Stream. Key aspects of this position will include understanding, defining, and documenting how applications and systems work together within each program’s ecosystem. The Solution Architect will translate the Conceptual Architecture Design (CAD) into more detailed solution designs that will be used by technical implementation teams. This will include creating, visualizing, and sharing end-to-end data flows at varying levels of detail as well as translating enterprise guidelines into concrete solutions based on program and vendor constraints, timelines, and dependencies. Another key aspect of the role will be to identify, understand and manage technical interdependencies between systems and implementation teams. The Solution Architect will collaborate closely with project managers, system analysts, business stakeholders and implementation teams throughout each projects lifecycle.

Specific responsibilities that should be evaluated for the Solution Architect position include:

At least 8 years of technical experience with healthcare enterprise systems, including solution architecture and vendor SaaS solution integration.

Understand enterprise architectural initiatives and guard rails that will guide the overall solution architecture for the program.

Translate enterprise guidelines into concrete architectural decisions based on program and vendor constraints, timelines and dependencies.

Understand the data domains the program will depend on including specific data sets needs to be exchanged and synchronized between systems. As these data exchanges are defined, guide decisions about the technologies, transmission mechanisms and transformations required to keep data in sync in the most efficient and timely manner.

Understand and document how applications and systems within the program ecosystem will work together from a technical perspective. This will include identifying, visualizing and sharing end-to-end data flows at varying levels of detail.

Assess and recommend when existing application assets, services definitions, and/or requirements can be reused, modernized, or replaced.

Facilitate discussions, decision making and design reviews across multiple technical teams to optimize integration points. This will include balancing enterprise architecture, program and individual team priorities and constraints.

Take ownership of problem definition and solutioning when technical issues and system/data requirement gaps arise, which require input from multiple technical teams.

Identify and manage technical interdependencies between multiple technical teams.

Work closely with project managers to sequence activities across technical teams.

Facilitate complex decision making across technical teams when priorities, assumptions, constraints and/or goals do not align. In such cases, ensure program interests take priority.

Actively participate in program level meetings including status, project plan, RAID and change management reviews.

Assist with steering committee / executive sponsor meeting preparation including summarization of key technical issues, risks and dependencies.

Assist technical teams to scope and estimate new work requests.

Manage and coordinate system + data analysis activities across multiple work streams and analysts. Identify dependencies and ensure this analysis is aligned across work streams.

Ability to summarize and lead conversations with business partners and program lead teams that describe options, risks, and cost/benefit tradeoffs when multiple technical solutions need to be evaluated.

Ability to identify and articulate complex technical integration decisions, limitations, dependencies and plans to project team members and business partners.

Builds strong working relationships with business partners, project managers and IT functions.

Ability to analyze business process improvements with a focus on understanding the supporting technical processes, problems and solutions as they relate to current and future state.

Bachelor’s degree or higher

Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

LocationBostonTime TypeFull time

Salary Range: $155,250.00 - $189,750.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap (https://www.theatlantic.com/magazine/archive/2014/05/the-confidence-gap/359815/) and imposter syndrome (https://www.braintreepayments.com/blog/overcoming-imposter-syndrome/) can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture (https://careers.bluecrossma.org/us/en/culturepage) page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community (https://careers.bluecrossma.org/us/en/jointalentcommunity?applyType=JTC) to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work (https://careers.bluecrossma.org/us/en/how-we-work) " Page.

Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power , Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.

Our Commitment to You

We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.

Blue Cross Blue Shield of Massachusetts is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.