Solutions Development Manager - Louisville, KY/ Indianapolis, IN / Cincinnati, OH

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Job Description:

Job Summary

*This position will service the territory of Indianapolis, IN / Louisville, KY / Cincinnati, OH.*
This position provides value to Segment customers (SMB & Enterprise level) to gain, retain, and grow UPS’s business across functions (e.g., Supply Chain Solutions, Freight, Package, International, UPS Capital, Mail Innovations, etc.) by demonstrating solutions to support improving the customers’ bottom line. He/She supports account owners in developing strategies to leverage technology, engineering, and sustainability solutions that align with customers’ objectives and identifies new revenue-generating opportunities. This consultative sales position leads customer‑facing discovery, qualification, and advisory engagements designed to identify high‑value opportunities and build value‑driven solution strategies. The Solution Development Manger serves as a strategic advisor, aligning cross‑functional teams to deliver tailored, insight‑backed recommendations.

Grade 30F

Responsibilities:

• Manages and coordinates resources and multiple active customer engagements to ensure smooth Customer Solution's implementation.  Track, prioritize, and execute multiple sales cycles using a structured, data-driven approach to pipeline management
• Facilitates and participates in strategy sessions with the Sales team to communicate customers’ needs, provide recommendations, and gain consensus on resources, solutions, and the most effective sales approach.
• Ensures affected functions or groups are identified and works with them to negotiate process changes, ownership of processes, and manage project impact.
• Lead structured qualification processes to assess opportunity fit, value potential, and customer readiness.
• Identify measurable outcomes, critical success factors, and decision criteria using consultative techniques aligned with strategic selling principles
• Monitors the revenue business plan to ensure performance metrics (e.g., quality, cost, effectiveness, etc.) are met and the return-on-investment is achieved.

Qualifications:

• Bachelor’s Degree or International equivalent in Logistics, Engineering, Business Administration, or a related field - Preferred
• Willing to travel
• Experience providing Customer Solutions
• Experience with Sales - Preferred

Employee Type:

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.