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Solutions Lead, Med Devices

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Job Description - Solutions Lead, Med Devices

About Us

Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.

Why Join Our Team

Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.

Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.

Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.

Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.

Location Requirement

We believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Palo Alto office five days a week, unless otherwise specified.

About the Role

As VP, Medical Device Companion Platforms, you will be responsible for shaping and bringing to market agentic experiences that support patients and care teams across the full device lifecycle. This includes onboarding, troubleshooting, remote monitoring, and post-market support for implantable, durable, and connected devices.

You will translate real-world medical device workflows into pilot-ready AI agents, working closely with product, engineering, and regulatory teams. You will identify high-impact opportunities where voice-based agents can improve device usage, reduce support burden, and enhance long-term patient outcomes.

What You'll Do

  • Deploy Workflow Expertise: Leverage deep understanding of device ecosystems, including remote monitoring and field service operations.

  • Identify Market-Ready Use Cases: Prioritize opportunities based on customer demand, regulatory considerations, and clinical risk.

  • Design Agent Behaviors: Convert device IFUs and troubleshooting scripts into predictable, safe, and compliant conversation flows.

  • Incorporate Telemetry Data: Partner with stakeholders to integrate device signals and alerts into agent escalation pathways.

  • Iterate with Customers: Engage directly with manufacturers and clinical leaders to refine companion offerings based on real-world feedback.

What You Bring

Must- Have:

  • 10–13 years of experience in medical devices, digital health, or healthcare technology.

  • Direct exposure to device commercialization, patient support, or post-market operations.

  • Strong understanding of how patients and clinicians interact with complex medical hardware in real-world settings.

  • Ability to work cross-functionally across clinical, regulatory, and engineering teams.

  • Comfort operating in safety-critical environments with high accountability for patient outcomes.

Nice-to-Have:

  • Experience working with implantable, durable, or life-sustaining medical devices.

  • Familiarity with FDA-regulated environments, including post-market surveillance and complaint handling.

  • Background in launching digital companions, remote monitoring (RPM) programs, or AI platforms.

  • Experience in GM-like roles scaling a product line from pilot to market.

What we are Looking For

  • A med-tech leader who understands the operational realities of device support.

  • A "yes with guardrails" thinker who can innovate within strict regulatory frameworks.

  • A builder who wants to define the industry standard for agentic medical device companions.

Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.

Original job Solutions Lead, Med Devices posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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