Solutions Specialist - Dock and Door

Description

JOB OVERVIEW:

As a Solutions Specialist for our dock and door business unit, you will prospect your assigned sales territory for new warehouse solution customers and opportunities and serve as a subject matter expert and partner to other sales consultants on the broader Total Industries team. As a consultant, you will conduct customer needs analysis, review specs, provide proposals, demos, and provide outstanding customer service. You'll have access to subject matter experts for forklifts, commercial products, docks, doors, automation, and other products within our overall solutions portfolio. You’ll partner with other warehouse solutions team members to ensure your customers continue to give high marks for service excellence because of our responsiveness, transparency, follow-through, and accountability. It’s a given that you’ll always operate with the highest level of integrity and demonstrate excellent written and verbal communication skills.  

KEY RESPONSIBILITIES:

The following reflects the essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time.

• Source and provide the best warehouse solutions for new and existing customers.
• Strive for professionalism, observing and complying with all Company regulations and policies.
• Represent the Company loyally, faithfully, with honesty and integrity.
• Sell the products and services within established Company prices and policies.
• Maintain accurate and current customer profiles on all accounts.
• Keep customer database current for each account and customer engaged.
• Achieve annual sales volumes and gross profit goals each year.

Requirements

QUALIFICATIONS:

REQUIRED

• 4-year degree or equivalent combination of education and work experience.
• 2+ years progressive experience working in a material handling, industrial equipment or related B2B warehouse and product sales environment.
• Ability to communicate effectively verbally and in writing with employees, vendors, and customers.
• Ability to work under pressure, shift priorities in a changing environment, be self-directed, and use good business judgment.
• Ability to calculate figures and amounts such as discounts and percentages.
• Demonstrated ability to maintain records and stay current with administrative responsibilities.
• Demonstrated ability to act in a way that is consistent with our values.
• Intermediate computer skills in MS Word, Excel, Outlook, and Internet research.
• Qualified DMV record, drug screen, background check, and Driver's License

DESIRED

• Bi-lingual Spanish. 
• Previous experience in a warehouse storage sales position. 
• Certificate or equivalent education in logistics or inventory management.

PHYSICAL ENVIRONMENT:

• Position operates in a professional office environment with the requirement to visit and walk around a warehouse.   
• Spend most days seated at a desk, working at a computer terminal to input data, handle walk-in customers, phone calls, and exchange texts.   
• Use computer as a telephone, messenger, and work tool, so expect to wear a headset and use both a keyboard and mouse frequently through the day.  
• Regularly sit, stand, and walk for long and short distances.  
• Hear with or without correction to be able to interpret and receive information and directions.  
• Communicate, verbally and in written form, regularly to describe and explain detailed, important, and accurate instructions internally and directly with customers.  
• Occasionally lift and/or move material up to 25lbs.  
• Occasionally stoop, kneel, or crouch.  
• Noise level is usually moderate.  

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.    

The policy of RJMS Corporation is to hire, train, and promote all persons in all job groups in accordance with the law, without regard to race, color, religion, sex, sexual orientation, age, marital or military status, national origin, gender identity, the presence of any sensory, mental, or physical disability, genetic information, or any other status or characteristic protected by local, state, or federal law. RJMS CORPORATION is an equal employment opportunity and affirmative action employer.