Sommelier / Floor Manager

Description

Job Title: Sommelier / Floor Manager
Location: Èlephante, Scottsdale, AZ
Compensation: $60,000–$65,000 + Performance Bonus + Full Benefits

Èlephante Scottsdale is seeking a passionate and service-driven Sommelier / Floor Manager to join our leadership team. Known for its elevated coastal ambiance, refined aesthetic, and high-volume atmosphere, Èlephante offers a dynamic opportunity to contribute to one of Scottsdale’s most exciting hospitality destinations.

The Role:
This hybrid position is split between two key responsibilities: (4) days per week as an active Floor Manager and (1) dedicated admin day per week focused solely on wine program management. This role requires a confident leader on the floor, as well as a wine professional with a strong grasp of cellar organization, inventory management, and staff education.

Key Responsibilities:

As Floor Manager (4 Days/Week):

• Lead and manage the FOH team during service with a strong floor presence 
• Ensure consistent execution of steps of service and brand standards
• Handle guest concerns and special requests with professionalism and urgency
• Support with scheduling, opening/closing duties, and shift execution
• Collaborate with BOH leadership to ensure seamless service coordination
• Train and coach team members, fostering a positive, high-performance culture

As Sommelier/Admin (1 Day/Week):

• Oversee and maintain all wine-related inventory, including ordering, receiving, and organization
• Conduct monthly inventory counts and ensure accurate reporting
• Maintain vendor relationships and work closely with leadership on product selection
• Educate staff through pre-shift tastings and wine training sessions
• Ensure wine service standards are met and upheld during service

Education, Experience & Skills Requirements:

• Minimum 2–3 years of hospitality supervisory/management experience in a high-volume, upscale setting
• Certified or working toward certification with a recognized wine program (WSET, CMS, etc.)
• Two-year associate degree (Hospitality, Business, etc.) or equivalent work experience preferred
• Completion of company manager training programs, PCI/DSS, Alcohol Awareness, Food Handling, and Gaming Registration (where applicable)
• Strong leadership, guest service, and organizational skills
• Proficiency with Microsoft Office, POS systems, and hospitality technology

Physical Requirements:

• Must be able to stand and walk for extended periods (up to 10 hours)
• Must be able to lift and carry up to 50 lbs
• Role may involve repetitive motion and exposure to hot kitchen elements or cleaning materials
• Must be able to remain focused and effective in a fast-paced, ever-changing environment
• Ability to work a flexible schedule including days, evenings, weekends, and holidays

What We Offer:

• Competitive salary ($60,000–$65,000) + bonus
• Full benefits package including medical, dental, vision, and PTO
• Dining perks and growth opportunities within a respected hospitality group
• A professional, energetic team and a beautifully designed environment