SOO / Desk Officer (TS/SCI with Poly Required)

GCI embodies excellence, integrity and professionalism. The employees supporting our customers deliver unique, high-value mission solutions while effectively leverage the technological expertise of our valued workforce to meet critical mission requirements in the areas of Data Analytics and Software Development, Engineering, Targeting and Analysis, Operations, Training, and Cyber Operations. We maximize opportunities for success by building and maintaining trusted and reliable partnerships with our customers and industry.

At GCI, we solve the hard problems. As a SOO / Desk Officer, a typical day will include the following duties:

Job Description

The SOO / Desk Officer must effectively maintain formal communications and provide highlights, as appropriate; draft/coordinate responses and approvals for technical operations; and maintain knowledge of multiple customer systems.  Additionally, they will identify solutions to complex operational problems and utilize tools and capabilities to advance operations. They will also develop and maintain a broad network of contacts across the US Government to satisfy operational requirements; coordinate legal and policy issues affecting operations; and monitor field cable/email traffic. 

Additionally, the candidate provides integrated logistics support services responsible for ensuring the program’s requisite products are ordered, received, packed, and shipped in a timely manner. A successful logistician must have outstanding organizational and multi-tasking skills; be at ease working in a fast-paced environment; and have the ability to adapt to customer-driven       requirements. This person should have strong problem-solving skills and be self-motivated.

A successful candidate must be detail oriented and promptly respond to requests, as this position is part of a large program in fast paced environment.  The officer will work both independently with minimal supervision, as well as with a team of technical travelers.  Candidates must effectively interact with customer personnel at all levels within the customer organization.

KEY RESPONSIBILITIES

• Supporting HUMINT and/or technical collection intelligence operations


• Initiate, record, and preserve work order documentation for the acquisition of component items from vendors.


• Monitor field cable/email traffic as it relates to the approval and shipment of technical equipment to the field.


• Knowledge of the IC and other US Government agencies within the national security community

EDUCATION AND EXPERIENCE

• Bachelor's Degree and 4 years work experience or equivalent experience

REQUIRED QUALIFICATIONS

• Knowledge of operational tools and methodologies used in the IC

DESIRED QUALIFICATIONS

• Strong written and oral communications skills


• Strong analytic, critical thinking, and research skills

*A candidate must be a US Citizen and able to obtain TS/SCI with Polygraph clearance. 

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans