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Spa and Wellness Operations Director

salary Salary :

$65,000 - 70,000 yearly

icon building Company : Driftwood Yoga, Spa & Boutique
icon briefcase Job Type : Full Time
icon geo-alt Denver, Nc 28037

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
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Job Description - Spa and Wellness Operations Director



Benefits:


  • 401(k) matching

  • Bonus based on performance

  • Competitive salary

  • Opportunity for advancement

  • Paid time off

  • Training & development




Driftwood Yoga, Spa & Boutique is a luxury wellness destination rooted in results-driven care, relaxation, and meaningful service. We’re seeking a talented and emotionally intelligent Operations Director to lead our day-to-day business operations and team with excellence. This is a pivotal leadership position with the opportunity to shape our continued growth and uphold the elevated experience our guests have come to expect.



Key Responsibilities:



Team & Leadership



  • Manage daily operations across the spa, yoga studio, and boutique



  • Lead, mentor, and support a high-performing team



  • Monitor KPIs, provide coaching, and uphold accountability



  • Oversee staffing, scheduling, and service flow to optimize efficiency




Sales & Guest Experience



  • Drive revenue growth through service optimization and team performance



  • Collaborate with the front desk to support retail and service sales



  • Ensure exceptional client care across all touchpoints




Operational Excellence



  • Approve payroll, monitor timecards, and track tips



  • Oversee inventory flow, vendor coordination, and service readiness



  • Utilize Zenoti to manage bookings, scheduling, and reporting




Marketing & Communication



  • Liaise with marketing and social media partners to ensure operations support upcoming promotions, campaigns, and events



  • Provide intra-weekly reports and business updates to ownership




Ideal Candidate:



  • Brings 3+ years of leadership experience in spa, wellness, hospitality, or high-touch retail



  • Communicates with clarity, warmth, and professionalism—both with guests and team members



  • Leads by example with poise, grace under pressure, and attention to detail



  • Maintains a polished, well-groomed appearance aligned with Driftwood’s upscale aesthetic



  • Is tech-savvy (experience with Zenoti or similar spa software is a plus)



  • Thrives in a culture of care, service, and elevated guest experience






Compensation: $65,000.00 - $70,000.00 per year






Original job Spa and Wellness Operations Director posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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