Spa Attendant

To hire the very best team members, Chukchansi Gold understands we have to make the very best offer. In addition to our competitive wages and employee perks, Chukchansi Gold team members receive $43,000-$58,000 in benefits alone, including medical, vision, 401K with employer match and immediate vesting, life insurance, meals, reduced workday hours, paid time off and more. Join the team at Chukchansi Gold and enjoy the best benefits package in the Valley!

Chukchansi Gold team members enjoy unrivaled perks. You’ll also receive free and discounted meals in the Team Dining Room, paid time off, holidays gifts and raffles. Additionally, discounts for Costco memberships, the Monterey Bay Aquarium, Six Flags, Verizon Wireless and Chukchansi Park.

Voted the Valley’s No. 1 best local employer, Chukchansi Gold Resort & Casino is California’s premier integrated resort offering lively gaming, world-class entertainment and luxurious accommodations, welcoming thousands of guests each year.
 

Job Description:

SUMMARY:

Responsible for performing basic clean-up and guest service in the spa, pool, salon and fitness center.  Also responsible for assisting guests as needed, including delivering amenities and various refreshments.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

•    Interacts effectively with the public and Team Members. Performs excellent guest service at all times.

•    Adds to the guest experience by hosting and fostering an atmosphere of calm and relaxation.

•    Picks up and carries out dirty linens as well as stocks clean linen in proper locations.

•    Distributes linens and maintains toiletries in the locker rooms

•    Restocks and maintains the water, tea, and beverage area and other spa supplies for guests in the spa, pool and fitness areas.

•    Ensures the maintenance of an adequate inventory of supplies necessary to effectively perform job responsibilities and informs supervisors when supplies are low.

•    Monitors, controls and reports all inappropriate actions and behaviors of guests in the spa area.

•    Cleans massage and treatment room if needed.

•    Communicates with guests in a professional and friendly manner.

•    Cleans public areas and maintains the entrance to the spa, including restrooms, locker rooms and both lounge areas.

•    Routinely inspects work areas, identifying cleaning needs, potential safety hazards, problems and maintenance or repair needs and notifies the appropriate individuals for proper resolution.  

•    Cross-trains and assists Receptionist duties when needed, answering phones, booking appointments, walking guests back to locker rooms, processing guest transactions, and obtaining a cash bank if required to support operations during periods of short staffing.

•    In the event of a business emergency, may be assigned to other duties within hospitality division.

•    Maintains a consistent, regular attendance record.

•    Performs any reasonable request made by management.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. 

EDUCATION and/or EXPERIENCE:
High school diploma or GED preferred.  

SPECIAL QUALIFICATIONS:
Must have good communication and interpersonal skills and the ability to work well with the public.