Job Description - Spa Attendant

Description

Responsible for maintaining the Spa areas and ensure a fun-filled, entertaining and exciting environment where the flawless delivery of exceptional service is paramount.



Responsibilities
  • Greets and checks guests into the Spa using SOS 5 skills and giving personalized service.
  • Maintains accurate knowledge of guests’ treatment and schedules.
  • Cleans general Spa areas and refills supplies to ensure a clean, spotless environment and adequate provisions for our guests.
  • Assists guests as needed, including delivering amenities (towel, soaps, etc.) and various refreshments in order to provide convenient, courteous, personalized service.
  • Educates and assists guests in the use and health benefits of different spa rituals (steam, sauna, etc) and work out equipment.
  • Calls Security if emergency situation arises.
  • Demonstrates a pleasant and enthusiastic demeanor at all times


Qualifications
  • High School Diploma or equivalent preferred
  • Previous health club/spa experience preferred
  • CPR training preferred
  • Literate and fluent in English
  • Excellent guest service skills 
  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
  • Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.  Adheres to all regulatory, company and department policies and procedures

ADDITIONAL REQUIREMENTS

  • Able to push/move towel carts weighing up to 100 pounds
  • Ability to walk, stand
  • Ability to occasionally lift up to 60 pounds
  • Ability to grasp, reach, bend, finger dexterity, hand-eye coordination
  • Ability to hear and use visual inspection
  • Ability to occasionally use a step stool
  • Ability to occasionally tolerate extreme inside and outside temperatures
  • Positions that have contact with the public require the ability to work in a noisy 
    environment, and may be exposed to guests who use tobacco products.  Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.


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