As a Spa Attendant at Edgewood Tahoe Resort, you will play a vital role in ensuring the highest standards of cleanliness, hospitality, and guest satisfaction within our spa facilities. Your attentiveness and proactive service will help create a serene and welcoming environment, in line with Forbes service standards.
Key Responsibilities:
Schedule and coordinate executive meetings, board meetings, and department briefings.
Greet guests with warmth and professionalism, offering assistance throughout their spa journey.
Maintain cleanliness and organization of spa locker rooms, relaxation lounges, and treatment rooms.
Ensure spa amenities (towels, robes, slippers, water, and refreshments) are fully stocked and presented to five-star standards.
Prepare treatment rooms before and after services, including sanitizing equipment and restocking supplies.
Support therapists and spa front desk staff with operational needs.
Report any maintenance or safety issues immediately.
Comply with all safety and sanitation policies and procedures.
Uphold Forbes Travel Guide standards for luxury service and etiquette.
Perform other related duties as assigned to support the overall success of the team and business.
Qualifications and Skills:
Ability to work flexible schedules, including nights, weekends, and holidays.
Previous spa or hospitality experience preferred; luxury or Forbes-rated experience is a strong plus.
Excellent interpersonal and communication skills.
High attention to detail and a passion for guest service.
Professional appearance and demeanor.
Physical Requirements:
Capability to lift and carry up to 40 pounds.
Able to perform physical tasks, including bending, sitting, lifting, and standing for extended periods.
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