Spa Desk Concierge/Reservationist

• Greeting clients upon entrance and exit of the spa and seeing to their individual needs


• Booking appointments via telephone and in-person on Book4Time scheduling system


• Keeping retail & spa areas organized and presentable


• Confirming appointments on a daily basis via telephone & email


• Assisting with regularly scheduled inventory count


• Mantaining knowledge of spa services, products, and technicians


• Collecting, assessing, and organizing client database

QUALIFICATION REQUIREMENTS

• Proactive, with excellent customer service and phone etiquette


• Strong organizational skills, ability to multi-task


• Luxury spa or retail experience preferred; luxury hotel experience helpful


• Computer savvy; previous knowledge of spa booking software preferred


• Must be able to work early mornings, nights, weekends & holidays


• Most importantly, friendly, polished and positive personality

We are only looking for serious applicants who are interested in long term employment.

If interested, please e-mail your resume along with a cover letter.    Competitive hourly compensation and benefits are offered.