Spa Front Desk Attendant

Spa Front Desk Attendant – Full Time 

Four Seasons Hotel Seattle 

Four Seasons Hotel Seattle is looking for a Front Desk Spa Attendant who shares our passion for excellence and is enthusiastic about creating the ultimate service experience.  Our Front Desk Spa Attendants are a part of a dynamic team that provides award-winning service to our guests.  This position reports to the Director of Spa.  U.S. work authorization is  for this position. 

Key Elements of the Job 

• Maintain cleanliness and spa standards in locker rooms, fitness center, Spa Lobby, Relaxation Lounge and Pool Deck. 

• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; complaint resolution and assistance with spa-related guest inquiries  

• Assist guests at the Spa Reception Desk with booking treatments, paying for treatments, gift cards, and retail items. Assist guest to their Spa service appointments. 

• Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort. 

• Work harmoniously and professionally with co-workers and supervisors including assisting other staff with set-up and breakdown of their respective treatment areas when needed. 

• Communicate clearly through written and verbal methods 

Preferred Qualifications and Skills 

• High school education (some college preferred) 

• Previous experience in a spa environment 

• An innate ability to communicate one-on-one with guests and provide intuitive service 

• A keen eye for detail and consistency 

• Positive demeanor and energetic spirit 

Benefits Include:  

• Compensation: $24.04/hour

• 13 Days Paid Time Off + 10 Paid Holidays/year  

• Medical, Dental, & Vision Insurance    

• 401K Retirement Savings Plan, plus Employer Match Program    

• Complimentary Room Nights and Discounted Rates     

• Complimentary Meals in our Employee Cafeteria  

• Complimentary Uniform Care & Dry Cleaning  

• Employee Assistance Program    

• Investment in your Wellbeing    

• Paid Parental Leave & Short-Term Disability  

• Life Insurance    

• Bereavement & Jury Duty Pay  

• FMLA & WA State Leave  

• Personal, Medical, & Military Leave options  

• Tuition reimbursement    

• Training Programs; Growth & Development Opportunities   

Learn more about our property and what it is like to work at Four Seasons by visiting: http://www.fourseasons.com/seattle  

Seattle Hospitality Careers | Four Seasons Hotel Seattle