Spa Front Desk Concierge

Responsibilities:

• Provide excellent guest service and serve as an information source for all guests


• Check guests in and out of the Spa, collect payment and reconcile transactions


• File registration cards, create gift cards and re-stock inventory


• Run reports as needed to maintain accurate records


• Always display a professional appearance and demeanor


• Work independently following prescribed standard operating procedures


• Perform under pressure and multi-task in a fast-paced environment

Requirements:

• Excellent guest service and communication skills


• Ability to work independently following prescribed standard operating procedures


• Knowledge of basic office programs, but computer skills are not required


• Ability to multi-task and perform under pressure


• Customer service experience preferred


• Flexibility to work weekends and holidays


• Professional appearance and demeanor


• Part-time position with the possibility of full-time employment


• Ability to stand for prolonged periods and lift moderate to heavy objects (up to 50 pounds with assistance)