Spa Front Desk Receptionist

As one of the nation’s premier private athletic clubs and a Seattle institution, The Washington Athletic Club (WAC) is not simply a place to work, but a place to belong. The WAC features extensive amenities, such as fitness centers, a stunning pool, three restaurants, a hotel, a spa, banquet halls, and more. Built in 1930, our beautifully maintained 21-story building in downtown Seattle has landmark status.

The WAC is seeking individuals who are dedicated to being the best and are willing to embrace the Club’s five core values: Leadership, Excellence, Integrity, Service and Sensitivity.

OVERVIEW

The Spa Coordinator oversees the front desk and member service coordination at the WAC spa. They coordinate scheduling, payments, and other administrative tasks. 

We are seeking a Part-Time team member who can fulfill the following schedule:

· Saturdays 8:30am- 5pm

· Tuesday- Thursday 9:30am-1:30pm  

POSITION RESPONSIBILITIES 

· Welcome members and guests warmly, providing personalized attention

· Handle front desk duties such as answering the phone, offering information on services and products, and making/rescheduling appointments

· Provide administrative support to service providers, managing client files and maintaining the spa environment

· Work closely with the Spa Manager and other Spa Team Members to market, promote, and improve programs and services

· Assist the Spa Manager in daily tasks such as cash balancing and inventory management

· Participates in Spa staff meetings as needed

· Other duties as assigned.

POSITION QUALIFICATIONS

· A minimum of two (2) years of experience as a spa or salon receptionist

· High school diploma or equivalent

· Strong communication skills and a customer service mindset.

PAY INFORMATION

· Pay: $23.00/hour

BENEFIT INFORMATION

· Paid Time Off (PTO) – accrues at a rate of .0519 hours per hours worked to a maximum of 108 hours per year 

· 401(K) with employer match

· Employee Assistance Program

· Fitness Reimbursement Program

· ORCA Passport Program

· Pet insurance available

· Free daily meal (soup/salad bar)

· Discount on spa services and products

· Reciprocal Service Program: 1 free spa service per month (60-minute massage or equivalent)